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Up to 3 solutions, scored on the same value metrics.

AApplied Epic

Applied Systems

New4.0/5
77shifts

7shifts

4.7/5
ROI categoryops efficiencyops efficiency
Time-to-Value3-6 months (typical for an AMS migration) (~90d)Under 30 days (~30d)
Typical annual TCO$0/yr$0/yr
Starting price$0/yr$0/yr
Implementation feeNoneNone
Seat tiersNot listedFree plan for basic scheduling; paid plans priced per user, monthly or annual (no public price list).
Implementation friction3/52/5
Friction meter
Best forIndependent insurance agencies and brokerages running property/casualty, benefits or mixed books of business; Larger brokerages consolidating multiple offices onto a single agency management system; Agencies that want AI built specifically for insurance workflows rather than generic AI tools; Agencies already using Applied products (rating, eSignature, payments) that want one vendorRestaurant operators who want scheduling, tips, payroll and training connected in one platform instead of four tools; Multi-location restaurant groups and franchisees standardizing labor compliance and labor cost control; Independent restaurants that need free scheduling and team communication to start; Full-service, fast-casual and quick-service teams with hourly staff on smartphones
Not forBusinesses outside insurance distribution - this is an agency management system, not a general-purpose CRM; Very small agencies wanting a free or month-to-month tool with no implementation project; Buyers who require published, self-serve pricing before talking to sales; Teams whose primary need is a standalone AI or analytics productNon-restaurant businesses such as retail, healthcare or professional services; Companies that need a full corporate HRIS for salaried knowledge workers; Buyers needing a published public price list before evaluation, since plan pricing is not shown on the site

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recorded2014 (12 yrs)
HeadquartersNot recordedSaskatoon, Canada
PhoneNot yet recordedNot yet recorded
EmailNot yet recordedNot yet recorded
Live chatNot yet recordedNot yet recorded
Support portal / ticketsNot yet recordedNot yet recorded
Community forumNot yet recordedNot yet recorded
Help centre / docsNot yet recordedNot yet recorded
Dedicated account managerNot yet recordedNot yet recorded
In person / on-siteNot yet recordedNot yet recorded
Support hoursNot yet recordedNot yet recorded
Response timeNot yet recordedNot yet recorded

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresNot yet recordedNot yet recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$0.25/yr$0.5/yr$0.75/yr$1/yr27d44d60d77d93dAnnual TCO ← betterDays to value ↑ betterQuick & CheapQuick & PriceySlow & CheapSlow & Pricey
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