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Up to 3 solutions, scored on the same value metrics.

DDuck Creek

Duck Creek Technologies

4.0/5
77shifts

7shifts

4.7/5
ROI categoryops efficiencyops efficiency
Time-to-Value6+ months for full core; ~45 days pre-built (~180d)Under 30 days (~30d)
Typical annual TCO$1,000,000/yr$0/yr
Starting price$150,000/yr$0/yr
Implementation feeNoneNone
Seat tiersNot seat-based. Enterprise agreement scoped by modules, entities and transaction volume; no published tiers or minimums.Free plan for basic scheduling; paid plans priced per user, monthly or annual (no public price list).
Implementation friction5/52/5
Friction meter
Best forP&C and general insurers replacing legacy policy, billing or claims systems with a cloud-native core; Carriers that need frequent multi-state rate, product and bureau updates without disruptive platform upgrades; Insurers wanting agentic AI embedded in underwriting, FNOL and product configuration workflows; Global carriers running multiple lines of business, countries and distribution models on one coreRestaurant operators who want scheduling, tips, payroll and training connected in one platform instead of four tools; Multi-location restaurant groups and franchisees standardizing labor compliance and labor cost control; Independent restaurants that need free scheduling and team communication to start; Full-service, fast-casual and quick-service teams with hourly staff on smartphones
Not forSmall carriers or MGAs without budget and IT capacity for a multi-year core program; Non-insurance businesses — the product is insurance-specific, not a general workflow platform; Teams that want published list prices, self-serve trials or month-to-month terms; Insurers needing a live core in days rather than monthsNon-restaurant businesses such as retail, healthcare or professional services; Companies that need a full corporate HRIS for salaried knowledge workers; Buyers needing a published public price list before evaluation, since plan pricing is not shown on the site

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recorded2014 (12 yrs)
HeadquartersBoston, USSaskatoon, Canada
PhoneNot yet recordedNot yet recorded
EmailNot yet recordedNot yet recorded
Live chatNot yet recordedNot yet recorded
Support portal / ticketsNot yet recordedNot yet recorded
Community forumNot yet recordedNot yet recorded
Help centre / docsNot yet recordedNot yet recorded
Dedicated account managerNot yet recordedNot yet recorded
In person / on-siteNot yet recordedNot yet recorded
Support hoursNot yet recordedNot yet recorded
Response timeNot yet recordedNot yet recorded

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresAgentic workflowsNot yet recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$263k/yr$525k/yr$788k/yr$1050k/yr23d64d105d146d188dAnnual TCO ← betterDays to value ↑ betterQuick & CheapQuick & PriceySlow & CheapSlow & Pricey
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