TCP Software
Frontline workforce management for scheduling, time and attendance, and labor compliance.
By TCP Software · HQ San Angelo, US · 4.3/5 verified-buyer score
Positioning guardrails
Best for
- Hourly and shift-based frontline teams in healthcare, retail, hospitality, education, government, manufacturing and construction
- Multi-location employers juggling complex pay rules, break laws, union or minor-labor constraints
- Organizations that need time clocks, biometric or mobile punch capture alongside scheduling software
- Public safety and government agencies needing 24/7 rotation scheduling (Aladtec)
- Small businesses wanting self-serve scheduling and time tracking (Humanity Time, Essentials plan)
Ideal size: 50-2,500 employees people · Multi-site employer with hourly, shift-based staff and compliance obligations
Not for
- Fully salaried, desk-based companies with no hourly scheduling or punch requirements
- Teams wanting a free time tracking tool; paid plans start at $2.75 per employee per month
- Buyers seeking a single HCM suite with payroll, benefits and core HR included
- Global employers needing in-house multi-country payroll processing rather than payroll export
Value metrics scorecard
Time-to-Value
About 1 month
~30 days to first production value
Total Cost of Ownership
$22,500/yr
Starts at $33 · Per employee, per month. Essentials $2.75 and Professional from $3.75 per employee/mo billed annually (monthly billing costs ~20% more); Enterprise is a custom quote. Annual per-employee entry price…
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced per employee with no stated seat minimum; Essentials supports up to 250 employees; volume discounts may apply on Professional.
Add-on costs
- Shift Tasks and Labor Optimizer (Professional add-ons; included in Enterprise)
- Open API access (add-on on Professional and Enterprise)
- HRIS/HCM integration (add-on on Professional; included in Enterprise)
- Time clock, biometric and mobile hardware
- Payroll export included from Essentials; SSO/SAML from Professional
Company & support
Who is behind TCP Software, and how your team gets help once it is live.
Company
- Founded
- 1988 · 38 yrs in business
- Headquarters
- San Angelo, US
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumPlan not stated
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Under one minute on average to reach a live agent by phone or chat
24/7/365 customer support is listed on the Essentials plan. Contact page lists customer support Mon-Fri 7am-7pm CT and sales Mon-Fri 8am-6pm CT; the customer community hosts how-to guides and learning resources.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where TCP Software sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- TCP Software
- Yooz
- Thatch
- MarketMan
- Tipalti
- Workyard
Add or change companies
Up to 10 companies including TCP Software. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What TCP Software ships in AI, and what it asks of your ecosystem.
AI features shipped
Demand scheduling on the Professional plan uses predictive AI to anticipate coverage needs and auto-build matching schedules. TCP does not document model providers, customer-supplied keys, or AI action logging.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
TCP Software provides frontline workforce management: employee scheduling, time and attendance, and leave management for hourly and shift-based teams. Its portfolio spans TimeClock Plus, Humanity Schedule, Humanity Time, Aladtec and time clock hardware, with payroll and HCM integrations, compliance rules engines and labor cost controls. Founded in 1988 and used by more than 37,000 organizations, it serves healthcare, education, government, retail, hospitality, manufacturing and construction.
Frequently asked questions
What does TCP Software cost?
Humanity Schedule lists an Essentials plan at $2.75 per employee per month and a Professional plan from $3.75 per employee per month, both billed annually; monthly billing costs about 20% more. Enterprise is a custom quote. Pricing counts every employee with a login, including managers and administrators, and volume discounts may apply on Professional. Add-ons include Shift Tasks, Labor Optimizer and Open API access.
How quickly can we get started?
Essentials and Professional are self-serve and include a 30-day free trial with no credit card; the trial covers Professional features plus phone and email support. Enterprise, multi-product and time clock hardware deployments run through sales. TCP does not publish a standard implementation timeline, so treat first value as roughly a month for self-serve plans.
Is TCP secure and compliant?
TCP publishes SOC 3 reports for TimeClock Plus, Humanity Schedule, Humanity Time, Aladtec and ScheduleAnywhere, and makes SOC 2 Type II reports available to customers under NDA on request. TimeClock Plus, Humanity and Aladtec hold TX-RAMP Level 2 certification through 2027. HIPAA, ISO 27001, GDPR and FedRAMP are not claimed on the security page.
Does TCP integrate with payroll and HR systems?
Yes. Payroll export is included from Essentials, HRIS/HCM integration is an Enterprise feature and a Professional add-on, and Open API access is an add-on on Professional and Enterprise. SSO/SAML is included from Professional. The integrations page does not name specific connectors, so confirm your payroll and HCM systems with sales.
What support is included?
Phone, email and live chat support are offered across plans, and the Essentials plan advertises 24/7/365 customer support. TCP states it takes under a minute on average to reach a live agent by phone or chat. A customer community provides how-to guides, product release information and learning resources.
Does TCP use AI?
The Professional plan's demand scheduling features include predictive AI forecasting and automatic schedule building matched to that forecast; TCP's about page also cites automation and AI for scheduling and payroll accuracy. TCP does not state which models it uses, whether customers can bring their own model keys, or whether AI actions are logged.