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Up to 3 solutions, scored on the same value metrics.

BBuildOps

BuildOps

4.4/5
77shifts

7shifts

4.7/5
ROI categoryops efficiencyops efficiency
Time-to-Value~1-3 months with guided onboarding (~60d)Under 30 days (~30d)
Typical annual TCO$0/yr$0/yr
Starting price$0/yr$0/yr
Implementation feeNoneNone
Seat tiersNo public tiers. Priced on field and office users; subcontractors are managed in BuildOps without their own licences.Free plan for basic scheduling; paid plans priced per user, monthly or annual (no public price list).
Implementation friction3/52/5
Friction meter
Best forCommercial trade contractors (HVAC/mechanical, electrical, plumbing, fire & life safety, refrigeration) running service and projects in one system; Mid-market to enterprise shops needing asset-level data and bidirectional ERP sync with Sage, Viewpoint, NetSuite or QuickBooks; Contractors consolidating a stack of disconnected tools - customers replace 2.6 tools on average; Operations that want AI embedded in dispatch, field documentation and risk flagging rather than bolted onRestaurant operators who want scheduling, tips, payroll and training connected in one platform instead of four tools; Multi-location restaurant groups and franchisees standardizing labor compliance and labor cost control; Independent restaurants that need free scheduling and team communication to start; Full-service, fast-casual and quick-service teams with hourly staff on smartphones
Not forResidential-only contractors - the platform is built exclusively for commercial work; Very small shops that want published self-serve pricing, a free tier or instant online sign-up; Buyers who need a lightweight single-purpose tool rather than an end-to-end operations platform; Teams unwilling to go through a scoped demo and custom proposal before pricing is knownNon-restaurant businesses such as retail, healthcare or professional services; Companies that need a full corporate HRIS for salaried knowledge workers; Buyers needing a published public price list before evaluation, since plan pricing is not shown on the site

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

Founded2018 (8 yrs)2014 (12 yrs)
HeadquartersLos Angeles, USSaskatoon, Canada
PhoneNot yet recordedNot yet recorded
EmailNot yet recordedNot yet recorded
Live chatNot yet recordedNot yet recorded
Support portal / ticketsNot yet recordedNot yet recorded
Community forumNot yet recordedNot yet recorded
Help centre / docsNot yet recordedNot yet recorded
Dedicated account managerNot yet recordedNot yet recorded
In person / on-siteNot yet recordedNot yet recorded
Support hoursNot yet recordedNot yet recorded
Response timeNot yet recordedNot yet recorded

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresDocument processing; Anomaly detectionNot yet recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$0.25/yr$0.5/yr$0.75/yr$1/yr29d37d45d53d62dAnnual TCO ← betterDays to value ↑ betterQuick & CheapQuick & PriceySlow & CheapSlow & Pricey
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