AdvancedMD
Unified, AI-enabled EHR, practice management, patient engagement and revenue cycle software for independent medical practices
By AdvancedMD, Inc. · HQ South Jordan, US · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Independent and group medical practices that want EHR, practice management and patient engagement in one cloud suite
- Billing companies and RCM partners handling high claim volumes
- Multi-location practices needing consolidated clinical and financial reporting
- Practices that prefer vendor-run implementation, training and managed billing over self-serve tooling
Ideal size: 5-250 staff people · Independent or group practice with front-desk and billing staff
Not for
- Non-healthcare businesses or general professional-services firms
- Hospitals and academic health systems with complex inpatient or research workflows
- Teams outside the United States, since the platform is built around US payors and billing
- Buyers who require published, self-serve pricing before talking to sales
Value metrics scorecard
Time-to-Value
2-3 months
~60 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Quote-based subscription priced per provider/practice; no public list price. Vendor promotes 3 months free and free software when using its in-house RCM team.
Implementation Friction
3/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; quotes are scoped to practice size and product mix
Add-on costs
- Managed billing / RCM services (software included when using the in-house RCM team)
- Professional services: implementation, training and consulting
- AdvancedBiller partner program for billing companies
Company & support
Who is behind AdvancedMD, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- South Jordan, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatPlan not stated
- Support portal / ticketsPlan not stated
- Community forumPlan not stated
- Help centre / docsNot listed
- Dedicated account managerPlan not stated
- In person / on-sitePlan not stated
- Hours
- 24/7
- Response time
- 90-second average response time, no ticket queues (vendor claim)
Homepage advertises 24/7 live chat, dedicated success partners and a 90-second average response time; plan tiers are not specified. Support page adds a support portal, user community, status center and in-person implementation/training/consulting.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where AdvancedMD sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- AdvancedMD
- RevenueWell
- Candid Health
- Phreesia
- Dental Intelligence
- Waystar
Add or change companies
Up to 10 companies including AdvancedMD. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What AdvancedMD ships in AI, and what it asks of your ecosystem.
AI features shipped
Homepage describes an AI-enabled clinical assistant for charting plus ambient AI documentation that transcribes and drafts notes; automated eligibility verification and claim scrubbing are also described as AI-enabled. No model, hosting or AI-audit details are published.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How AdvancedMD speaks to each vertical it serves — same data, sector lens.
HealthcareMore patients, less paperwork.
Best for in Healthcare
- Independent and group medical practices needing EHR, PM and patient engagement in one platform
- Billing companies and RCM partners processing high monthly claim volumes
- Multi-location practices wanting consolidated clinical and financial dashboards
- Practices that want optional vendor-managed revenue cycle alongside the software
Not for
- Hospitals and inpatient health systems with complex enterprise workflows
- Academic or research-led organizations
- Non-US practices with non-US payor/billing requirements
AdvancedMD targets US independent and group medical practices and the billing companies that serve them, with configurable specialty-specific workflows. The vendor reports 13,000+ practices, 650 employees and roughly 9.5M claims processed monthly, and positions the suite as HIPAA supported, AWS hosted and ONC certified. It fits practices that want one suite plus optional managed billing and vendor-led implementation; it is not aimed at hospitals or non-US markets.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
AdvancedMD is a cloud-based EHR, practice management, patient engagement and revenue cycle suite for US independent and group medical practices, plus a partner program for billing companies. It bundles AI-assisted charting and ambient documentation, automated eligibility checks and claim scrubbing, real-time dashboards, and 24/7 support. Owner Francisco Partners; the vendor reports 13,000+ practices, 650 employees and about 9.5 million claims processed monthly.
Frequently asked questions
What does AdvancedMD include?
One cloud platform covering electronic health records, practice management (scheduling, eligibility, claim scrubbing and collections), patient engagement (self-service intake, secure messaging, patient portal and payments), optional managed revenue cycle services, AI automation and cross-location reporting and analytics.
How is AdvancedMD priced?
The vendor does not publish list pricing; you request a quote, which is scoped to practice size and product mix. The site promotes three months free and notes that clients using AdvancedMD's in-house RCM team receive the software for free, with 800+ independent billing companies also available as alternatives.
How long does implementation take?
AdvancedMD does not publish a fixed go-live timeline. It supplies professional services for implementation, training and consulting and advertises personalized onboarding and workflow analysis, so timelines are agreed during scoping rather than self-serve.
Does AdvancedMD offer AI features?
Yes. The vendor describes an AI-enabled clinical assistant for charting, ambient AI documentation that transcribes and drafts notes, real-time insurance eligibility verification and automated claim scrubbing. No model provider, hosting or AI audit-logging details are published.
What support does AdvancedMD provide?
The site advertises 24/7 live chat with a 90-second average response time and no ticket queues, dedicated success partners, a support portal for requests and EDI enrollments, a user community, a real-time status center, and in-person implementation, training and consulting.
Who should not choose AdvancedMD?
Hospitals and academic health systems with complex inpatient workflows, non-US practices, businesses outside healthcare, and buyers who need published self-serve pricing before a sales conversation are poor fits.