Dental Intelligence
Dentistry's all-in-one practice performance platform for analytics, patient engagement, payments and AI.
By Dental Intelligence, Inc. · HQ Pleasant Grove, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Dental practices and DSOs that want analytics, patient engagement and payments in one platform
- Multi-location groups needing consolidated reporting and consistent workflows across sites
- Front-office teams automating recalls, reminders, forms and insurance verification
- Practices on Dentrix, Eaglesoft, Open Dental, Denticon or Fuse that want to mine data already in their PMS
Ideal size: 5–250 users (single or multi-location) people · Established practice or DSO ready to act on performance data
Not for
- Hospitals, medical groups and non-dental care providers
- Buyers seeking a standalone EHR or clinical charting system
- Solo practices unwilling to connect practice management data to a cloud platform
- Teams that require published list pricing before speaking with sales
Value metrics scorecard
Time-to-Value
2–4 weeks
~30 days to first production value
Total Cost of Ownership
On request
Quote-based; the vendor does not publish list pricing and requires a demo. Bundles differ by module (analytics, engagement, scheduling, payments/RCM, insurance, AI Receptionist).
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- None
Company & support
Who is behind Dental Intelligence, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Pleasant Grove, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatPlan not stated
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
The contact page lists a support phone line, a support email address and live chat for support (separate from sales contacts). The site navigation links a knowledge base and system status page. No support hours, SLA or plan-level tiers are published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Dental Intelligence sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Dental Intelligence
- Tebra
- Solutionreach
- Valant
- Pearl
- RevenueWell
Add or change companies
Up to 10 companies including Dental Intelligence. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Dental Intelligence ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor markets an AI Receptionist that answers patient calls and lets staff ask the practice's data questions in natural language. No vendor page states which models are used, whether customer data is used for training, or whether AI activity is logged or exportable.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Dental Intelligence is a dental-specific practice performance platform combining analytics, patient engagement, scheduling, payments and insurance workflows, plus an AI Receptionist and natural-language querying of practice data. It syncs with practice management systems such as Dentrix, Eaglesoft, Open Dental and Denticon, and the vendor says it is used by more than 10,000 practices. Dental Intelligence reports HIPAA, SOC 2 Type 2 and PCI DSS compliance. Pricing is quote-based and not published; support is offered by phone, email and live chat.
Frequently asked questions
What does Dental Intelligence cost?
Pricing is quote-based. The vendor does not publish list prices, seat tiers or module pricing on its website; buyers must request a demo. Annual cost therefore depends on the modules selected (analytics, patient engagement, scheduling, payments/RCM, insurance and AI Receptionist) and the number of locations, so budget for a sales-led evaluation rather than a self-serve purchase.
Which practice management systems does Dental Intelligence integrate with?
The vendor's demo form lists Open Dental, Eaglesoft, Denticon, Dentrix, Dentrix Enterprise, Dentrix Ascend and Fuse, plus an 'Other' option. Dental Intelligence syncs with the practice management software a practice already uses and is described as running quietly in the background, so most practices do not replace their PMS to adopt it.
Is Dental Intelligence HIPAA and SOC 2 compliant?
Yes. The vendor's security page states that Dental Intelligence complies with HIPAA, is SOC 2 Type 2 compliant, and follows PCI DSS requirements as a Level 1 Service Provider, with a Report on Compliance available in its Trust Center. It also publishes a Business Associate Agreement and privacy policy. No ISO 27001, FedRAMP or ISO 42001 claims are made.
Does Dental Intelligence train AI models on our practice data?
The vendor does not state this on the pages reviewed. Its site confirms an AI Receptionist that answers patient calls and natural-language querying of practice data, but no page explains which models are used, whether customer data is used for training, or whether customers can opt out. Buyers with strict AI data policies should raise these questions during evaluation.
What support is included?
The contact page lists a support phone line, a support email address and live chat, and the site navigation links to a knowledge base and system status page. No support hours, response-time commitment or plan-level support tiers are published, so enterprise and multi-location buyers should confirm SLAs during contracting.
How long does implementation take?
The vendor does not publish a standard implementation timeline or any implementation fee. Dental Intelligence connects to the practice's existing practice management software and is positioned as running in the background, with live chat, a knowledge base and certified coaching partners available to help teams adopt it. Confirm timing with the vendor.