MyQ
Secure print, scan and document workflow management for multivendor printer fleets
By MyQ, spol. s r.o. · HQ Prague, Czechia · 4.2/5 verified-buyer score
Positioning guardrails
Best for
- Organisations running large, multivendor printer fleets that need one secure print and scan layer
- IT teams tasked with cutting print cost, paper waste and energy consumption
- Hybrid and remote workplaces that need mobile, cloud and pull printing
- Security-conscious buyers wanting secure release, authentication and print auditability
- Public sector, finance and healthcare teams handling sensitive documents
Ideal size: 200–10,000 employees people · Mid-size to enterprise with managed IT and a distributed printer fleet
Not for
- Teams with little or no managed printing and no fleet to consolidate
- Buyers wanting a fully self-serve, zero-touch rollout with no partner or professional services involvement
Value metrics scorecard
Time-to-Value
2–4 weeks
~21 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Quote-based, per-device or fleet licensing; MyQ does not publish list pricing on the pages reviewed
Implementation Friction
3/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published
Add-on costs
- Professional services and Software Assurance programmes are offered separately
Company & support
Who is behind MyQ, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Prague, Czechia
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Vendor pages reviewed publish documentation and professional services. The contact page lists general info@ addresses and regional office numbers, which are sales/office contacts rather than a support line, so no support SLA is recorded.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where MyQ sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- MyQ
- CloudZero
- Wireless Watchdogs
- TransferMate
- TransImpact
- Order.co
Add or change companies
Up to 10 companies including MyQ. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What MyQ ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
MyQ is print and document workflow management software from Czech vendor MyQ, spol. s r.o. It unifies multivendor printer fleets under one secure platform covering secure release printing, cloud and mobile print, scanning and document workflows, and device management. Two products are offered: MyQ X for on-premise or private cloud, and MyQ Roger, a cloud-native print and scan service with a mobile app. MyQ reports millions of users in 140+ countries, with customers in government, finance, healthcare and industry.
Frequently asked questions
What does MyQ actually do?
MyQ is print and document workflow management software. It sits across a mixed printer and multifunction fleet and adds secure authentication, secure release (pull) printing, print auditing, mobile and cloud printing, scanning workflows, document routing and central device management. It is sold as MyQ X for on-premise or private cloud deployments and MyQ Roger for cloud-native environments.
How is MyQ priced?
MyQ does not publish list pricing on the pages reviewed, so buyers must request a quote. Licensing is scoped per device or fleet through MyQ or its certified partners, and optional professional services and Software Assurance programmes are offered alongside the software. Expect a sales-led process rather than self-serve checkout.
How long does deployment take?
MyQ markets easy setup, straightforward onboarding and quick deployment, and its customer quotes describe fast user adoption with little training. A realistic planning assumption for a mid-size multivendor fleet is a few weeks covering server or cloud setup, device embedded-terminal rollout and user onboarding; large or highly regulated estates will take longer. MyQ does not state a formal implementation SLA.
Does MyQ support hybrid and remote working?
Yes. The vendor highlights mobile print, cloud print and scan, and secure access from mobile devices, home offices and remote locations, plus cloud-first operation in MyQ Roger. Secure release means a job is held until the user authenticates at a device, which supports users who move between sites.
Which printer brands are supported?
MyQ presents itself as a multivendor solution covering the main brands, listing Brother, Canon, Epson, Fujifilm, HP, Katun, Kyocera, Lexmark, Ricoh, Sharp, Toshiba, Triumph-Adler, UTAX and Xerox, with certified coverage for HP, Kyocera and Kyocera classic devices under MyQ Roger.
Where is MyQ based and how do I get help?
MyQ's headquarters is in Prague, Czechia, with regional offices in the USA, Japan, Germany, the UAE and South Africa. Self-serve documentation is published on the vendor site, and professional services plus certified partners handle implementation. The contact page lists general enquiry addresses and office phone numbers rather than a dedicated support line.