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S
Ops EfficiencyFounded 2012 · 14 yrs

ShipHawk

Unified warehouse management (WMS) and advanced shipping (TMS) for high-volume, omni-channel parcel, LTL and FTL fulfillment.

By ShipHawk · HQ Santa Barbara, US · 4.0/5 verified-buyer score

Positioning guardrails

Best for

  • High-volume omni-channel shippers moving parcel, LTL and FTL from one platform
  • Multi-warehouse operations (e.g. Fellers across 25 warehouses) needing unified WMS and TMS
  • ERP-centric businesses that want fulfillment kept outside the ERP by design
  • eCommerce brands needing in-cart rating rules and cartonization to protect shipping margin
  • Operations replacing manual pick, pack and ship workflows to lift orders per worker per day

Ideal size: 50–500 people · Scale-up to enterprise omni-channel shipper with an ERP and one or more warehouses

Not for

  • Very small shippers with single-channel, low daily order volume
  • Teams wanting a fully outsourced 3PL rather than software they operate
  • Buyers who need published self-serve pricing and same-day signup
  • Companies with no warehouse or fulfillment staff to run the system

Value metrics scorecard

Time-to-Value

6–8 weeks

~45 days to first production value

Total Cost of Ownership

$0/yr

Starts at $0 · Custom annual quote; ShipHawk does not publish rates. Modules (WMS, TMS, in-cart rating, parcel & freight audit, dimensioner) can be bought standalone or as one platform.

Implementation Friction

4/5

Engineering + admin effort required

Buyer Score

4.0

out of 5 · verified buyers

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Not published; pricing scoped per operation after a demo

Add-on costs

  • Individual modules can be licensed standalone (WMS, Advanced Shipping, In-Cart Rating, Parcel & Freight Audit, Dimensioner); pricing on quote

Company & support

Who is behind ShipHawk, and how your team gets help once it is live.

Company

Founded
2012 · 14 yrs in business
Headquarters
Santa Barbara, US

How you get support

We haven’t recorded support channels for ShipHawk yet. Nothing here means unverified — not absent.

Market position

Where ShipHawk sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$1/yr26d39d53d57d61dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyShipHawkFourKitesExtensivPitney BowesDispatchTrackisolved

The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.

ShipHawk is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • ShipHawk
  • FourKites
  • Extensiv
  • Pitney Bowes
  • DispatchTrack
  • isolved
Add or change companies

Up to 10 companies including ShipHawk. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceNot supported
Microsoft 365Not supported
SAPNot supported
SlackNot supported

AI & MCP readiness

What ShipHawk ships in AI, and what it asks of your ecosystem.

We haven’t recorded AI capabilities for ShipHawk yet. Nothing here means unverified — not absent.

Compliance attestations

SOC 2 — not heldISO 27001 — not heldGDPR — not heldHIPAA — not heldFedRAMP — not heldISO 42001 — not heldIAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

ShipHawk is a Santa Barbara-based fulfillment platform founded in 2012 that combines warehouse management (WMS) with advanced shipping (TMS). It covers receiving, directed putaway, omni-channel picking, cartonization, packing and parcel/LTL/FTL shipping in one system, plus in-cart rating rules, audit and reconciliation, a dimensioner and reporting. It sits outside the ERP by design and integrates to ERPs, eCommerce platforms, Amazon and EDI via direct integration, middleware or API. Named customers include La Sportiva, POLYWOOD, JOOLA, Shady Rays and Spyderco.

Frequently asked questions

What does ShipHawk cost, and is there published pricing?

ShipHawk does not publish rates on its site; the pricing page carries the same product overview as the homepage with no price list. Pricing is scoped per operation after a call or demo. The platform can be licensed as a full suite or as standalone modules (WMS, Advanced Shipping, In-Cart Rating, Parcel & Freight Audit, Dimensioner), so cost depends on which modules you take and the scale of your fulfillment volume.

How long does a ShipHawk implementation take?

ShipHawk does not publish a standard implementation timeline. The closest public evidence is a customer story in which Shady Rays went live on a new ERP, WMS and TMS and was shipping normally within two hours of go-live. Treat go-live speed as distinct from project length: scoping, ERP integration and warehouse workflow configuration typically dominate the schedule. Ask for a reference implementation plan matched to your ERP and number of sites.

Does ShipHawk replace my ERP's warehouse and shipping modules?

ShipHawk is designed to sit outside the ERP. The company states it integrates with any ERP either through direct integration, middleware or API, and that running outside the ERP gives more flexibility and faster performance. It syncs order details and automates fulfillment workflows without replacing your ERP's finance, order management or inventory of record. That means less disruption to core systems, but it also means you run and maintain an additional platform.

Which shipping modes, carriers and geographies does ShipHawk support?

ShipHawk manages parcel, LTL, FTL, international and hazmat shipping in one place, with real-time carrier rates and automated packing logic. Multi-carrier rating for parcel, LTL and full truckload is presented as a core differentiator, and the API exposes endpoints for rating, booking, dispatch, tracking and reconciliation. Carrier and service selection is driven by configurable rules against the customer service level agreement.

How does ShipHawk connect to our existing systems and data?

ShipHawk publishes robust APIs and integrations intended to connect carriers, shopping carts, ERPs and the wider ecosystem. Customers can implement the platform as an end-to-end suite or as standalone products integrated with current technology, and the API can be called from an eCommerce cart, CRM, ERP or WMS. Integrations are available via direct connection, middleware or API, which is the route for ERPs without a prebuilt connector.

What customer evidence exists for the results ShipHawk claims?

ShipHawk publishes named case studies and testimonials rather than analyst ratings. Cited outcomes include 35% improvement in order processing at Spyderco, 50% throughput increase at Shady Rays, 400% daily order throughput at JOOLA, 3x order processing productivity at Candle Warmers, and more than 13% reduction in average shipment cost at Ergomotion. These are vendor-published, self-selected references, so treat them as directional and request comparable references in your own vertical and volume band.

ShipHawk Review: TTV, TCO & Best Fit (6–8 weeks to value) | Value-Position