Teamwork.com
AI-powered PSA for client work: projects, resources, time, budgets and profitability in one platform.
By Teamwork.com · HQ Cork, Ireland · 4.2/5 verified-buyer score
Positioning guardrails
Best for
- Professional services firms (agencies, consultancies, IT services) that bill clients by the hour
- Operations and finance leaders who need project-level margin, utilisation and budget visibility
- Client delivery teams that want projects, resourcing, time and invoicing in one system
- Teams replacing spreadsheets and disconnected tools for capacity planning
Ideal size: 20–500 people · Scale-up or established client-services firm with billable delivery
Not for
- Teams that only need lightweight task or kanban tracking
- Internal product or engineering teams with no billable-hour, retainer or client-billing model
- Buyers looking for a free tool for teams larger than five users
Value metrics scorecard
Time-to-Value
Days (14-day free trial, guided onboarding)
~14 days to first production value
Total Cost of Ownership
$7,500/yr
Starts at $120 · Per user, per month, billed monthly or yearly (yearly saves about 29%); free plan for up to 5 users; Optimize and Enterprise quoted by sales
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Free plan max 5 users; Accelerate min 3 users; Optimize min 5 users; Enterprise by contact
Add-on costs
- Onboarding services: Getting Started, Success and Premier tiers
- Premium (priority) support
- Teamwork Connect for BI tools and custom dashboards
- Teamwork Desk helpdesk
- SSO for the whole team
- Technical services: 10 hrs of API, migration and integration support
Company & support
Who is behind Teamwork.com, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Cork, Ireland
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsAll plans
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Support team available Monday–Friday, 7:00am–12:00am IST, with limited weekend cover; reachable by live chat or [email protected]. Enterprise plan adds priority support and a dedicated success manager.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Teamwork.com sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Teamwork.com
- Ignition
- Anchor
- CARET Legal
- Apollo.io
- LawPay
Add or change companies
Up to 10 companies including Teamwork.com. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Teamwork.com ships in AI, and what it asks of your ecosystem.
AI features shipped
TeamworkAI is included in all paid plans for an introductory period, with usage-based AI credits launching September 2026. Named assistants: Scout (personal), Flo (project health), Remi (planning, coming soon), Kash (profitability, coming soon) and Jack (custom workflow builder). Users can connect Claude, ChatGPT and other models via the vendor MCP server.
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Either
- AI usage audit
- Not recorded
Industry verdicts
How Teamwork.com speaks to each vertical it serves — same data, sector lens.
Professional ServicesBill hours faster, staff smarter.
Best for in Professional Services
- Agencies that bill by the hour and need utilisation and margin reporting
- Consultancies running concurrent client engagements under tight margins
- IT services and software delivery teams tracking delivery cost per engagement
- Accounting and finance firms billing and resourcing client engagements
Not for
- Firms that only need lightweight task lists
- Internal teams with no client billing, retainer or utilisation targets
- Very small teams that need more than five users without paying
Teamwork.com is explicitly built for client work and names agencies, IT services and software, consulting, and accounting and finance among its industries, with AEC firms also cited in its FAQ. Its core value is billable utilisation, capacity planning, budgets, retainers and project-level profitability, which map directly to professional services delivery. Organisations without a billable-hour or retainer model get less from the platform, and the free plan's five-user, five-project cap pushes growing teams to paid tiers. Minimum seat counts apply on paid plans (Accelerate three users, Optimize five).
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Teamwork.com is a professional services automation platform that combines project delivery, resource planning, time tracking, budgets and profitability reporting for client-work teams such as agencies, consultancies and IT services firms. It adds TeamworkAI assistants plus an MCP server for connecting Claude, ChatGPT and other models. Paid plans start at $9.99 per user per month billed yearly, with a free plan for up to five users and a 14-day trial.
Frequently asked questions
What does Teamwork.com cost?
There is a free plan for up to 5 users and 5 projects. Paid plans are priced per user per month billed yearly: Basics $9.99 and Accelerate $24.99, with Optimize and Enterprise quoted by sales. Annual billing saves about 29% versus monthly, no credit card is needed for the 14-day trial, and monthly subscriptions can be cancelled at any time.
How long does it take to get Teamwork.com into production?
Teamwork.com markets being 'up and running in days, not quarters'. Projects can be imported in one click from Wrike, Asana, Basecamp, ClickUp, Trello or Monday, and ready-made templates speed setup. Three onboarding service levels are sold (Getting Started, Success, Premier), plus technical services for API work, migration and integrations.
Is Teamwork.com secure and compliant?
The vendor states it is SOC 2 Type 2 certified and ISO/IEC 27001:2022 certified. Data is hosted on AWS in the US or EU, two-factor authentication is built in, single sign-on and advanced access policies are available on the Enterprise plan, security and privacy issues can be reported to [email protected], and the vendor says private data is never used to train third-party models.
Does Teamwork.com offer AI features and an MCP server?
Yes. TeamworkAI is included in all paid plans for an introductory period, with usage-based AI credits launching in September 2026. It covers AI summaries, project and task wizards, conversational search, utilisation insights and profitability forecasting, plus named assistants Scout, Flo, Remi and Kash. Teamwork.com also publishes an MCP server and integrations with Claude and ChatGPT.
Who is Teamwork.com built for?
Client-work teams: agencies, consultancies, IT services and software firms, accounting and finance teams and AEC businesses. It is less suited to internal product teams that do not bill clients or track utilisation and project margin.
How do I get support?
Support is reachable by live chat and email at [email protected], with product help docs for Teamwork.com, Desk, Chat and Spaces. The team is available Monday to Friday, 7:00am to 12:00am IST, with limited weekend cover. Enterprise customers receive priority support and a dedicated success manager.