Vic.ai
AI-first accounts payable automation for autonomous invoice processing and finance operations
By Vic.ai · HQ New York, US · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Mid-market and enterprise finance teams processing high invoice volumes that want to cut AP cost without adding headcount
- Controllers and AP managers who want to remove manual coding, PO matching and approval work
- Multi-entity organizations needing real-time AP visibility and cash control across ERP systems
- Teams that prefer template-free AI invoice capture over rule-based OCR and template setups
- Finance leaders who already run Oracle, Microsoft or Workday ERPs and want a fast, guided connection
Ideal size: 100–5,000 employees people · Mid-market to enterprise with a dedicated AP team and an ERP of record
Not for
- Very small businesses with low invoice volume looking for cheap self-serve software
- Buyers who require published list pricing before speaking to a vendor
- Companies that must process payment card data directly, since Vic.ai is out of PCI DSS scope
- Organizations unwilling to run a guided implementation and ERP integration project
Value metrics scorecard
Time-to-Value
2–3 months (guided implementation)
~60 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Quote-based enterprise pricing; no public list price, and a demo/discovery meeting is required
Implementation Friction
3/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; scope is set by invoice volume, entities and ERP integrations
Add-on costs
- None
Company & support
Who is behind Vic.ai, and how your team gets help once it is live.
Company
- Founded
- 2016 · 10 yrs in business
- Headquarters
- New York, US
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Incident SLAs: critical 4 hours, high priority 48 hours
Customer support email is published; incident handling follows priority-level SLAs described in the trust center.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Vic.ai sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Vic.ai
- Procurify
- Paystand
- Loop
- TransImpact
- AFS Logistics
Add or change companies
Up to 10 companies including Vic.ai. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Vic.ai ships in AI, and what it asks of your ecosystem.
AI features shipped
Trust center describes proprietary AI trained on over 1 billion invoices, with global models using derived non-identifiable data and local coding models trained on customer materials only. The 2025 milestone introduced Victoria, an agentic AI ally inside the platform.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Vic.ai is an AI-first accounts payable platform aimed at mid-market and enterprise finance teams. It captures invoice data, applies GL coding, matches POs and posts back to the ERP without templates or setup work. The vendor claims an 85% no-touch rate by month six, 99% invoice accuracy and a seven-month payback. VicCard and expense management extend it to non-payroll spend, and Victoria, its agentic AI ally, sits inside the platform. Pricing is quote-based, so buyers start with a demo.
Frequently asked questions
What does Vic.ai cost, and is there published pricing?
Vic.ai does not publish list pricing. Its pricing page is a demo request page that frames the first meeting as a discovery session covering how AI applies to your AP process. Budgeting therefore requires a quote, typically scoped to invoice volume, entity count and ERP integrations.
How long does implementation take before we see value?
Vic.ai describes a phased implementation: process documentation and requirements, tailored configuration with ERP integration, testing and user training, then production go-live readiness. The vendor reports an 85% no-touch invoice rate by month six and a seven-month payback period, so plan on roughly two to three months to first production value.
Does Vic.ai replace our ERP or accounting system?
No. Vic.ai sits alongside your ERP with bi-directional, real-time data sync. Invoices flow in from the ERP, an AP inbox or mobile upload, AI codes and matches them, and approved invoices post back with full audit trails. Oracle, Microsoft, Coupa, Sage, Workday and Vista integrations are named, plus an open API.
How is our invoice data used to train the AI models?
The trust center describes two model types. Global models predict header fields such as invoice number, date and total, and are trained on derived, non-identifiable data shared across customers. Local models predict line-level coding such as GL account, location and department, and are trained only on your materials with no cross-client learning.
Which security certifications does Vic.ai hold?
Vic.ai states it maintains SOC 1 Type II and SOC 2 Type II certifications, renewed annually and audited by third parties, follows an ISO 27001 framework, hosts on AWS with AES-256 encryption at rest and TLS in transit, supports SSO and MFA, and runs annual third-party penetration tests. Reports are available under NDA.
Which companies use Vic.ai today?
Published references include Milwaukee Tool, Stonewall Kitchen, Diesel Direct, Crown Crafts, VTrips, Heart Aerospace, Higher Ground Education, HallKeen Management and BHI. Reported outcomes include four times faster invoice processing, 84% lower processing time, 25,000 hours saved per year and a seven-month payback.