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Up to 3 solutions, scored on the same value metrics.

Act-On Software logoAct-On

Act-On Software

3.8/5
AAgencyZoom

AgencyZoom

4.0/5
ROI categoryrevenue velocityrevenue velocity
Time-to-Value4–6 weeks (~30d)2-4 weeks (~21d)
Typical annual TCO$24,000/yr$4,188/yr
Starting price$10,800/yr$1,188/yr
Implementation feeNoneNone
Seat tiersNot seat-based; published example is Professional at 2,500 contacts emailed per month for $900/monthUp to 7 seats included on every plan; extra seats via the sales team
Implementation friction3/52/5
Friction meter
Best forMidsize and enterprise marketing teams running lifecycle campaigns across email, web, SMS and social; Organizations that want an open ecosystem platform rather than a CRM-locked add-on; Brands running distributed marketing through branch offices, franchisees, agents and partners; Teams that want CRM choice (Salesforce, Dynamics, Sugar, NetSuite, Zendesk) with Act-On embedded in the CRM UI; Marketers who need advanced automation in an approachable, non-technical interfaceIndependent P&C insurance agencies with 2-50 producers; Captive agents (Allstate, Farmers, Nationwide, State Farm); Agencies that want lead, renewal and winback automation without replacing their AMS; Teams needing producer goal tracking, commission math and mobile pipeline access
Not forVery small teams needing a free tier or sub-$500/month entry point; Buyers who require published, self-serve list pricing before a sales call; Companies that want an all-in-one CRM plus marketing suite from a single vendor; Regulated buyers who need publicly documented SOC 2 or ISO 27001 attestations; Teams needing native Snowflake, AWS or Slack integrations out of the boxAgencies looking for one system to replace their agency management system; Non-insurance sales teams; P&C carriers or MGAs that underwrite risk rather than distribute; One-person agencies unwilling to pay $99+/month

Stack fit matrix

SalesforceIntegrationNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

Founded2008 (18 yrs)Not recorded
HeadquartersPortland, USNot recorded
PhoneNot listedNot listed
EmailAll plansNot listed
Live chatNot listedAll plans
Support portal / ticketsNot listedNot listed
Community forumNot listedNot listed
Help centre / docsAll plansAll plans
Dedicated account managerNot listedNot listed
In person / on-siteNot listedNot listed
Support hoursNot recordedNot recorded
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresAgentic workflows; Predictive analytics; NLP automationNot yet recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$2k/yr$8k/yr$14k/yr$20k/yr$25k/yr21d23d26d28d30dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

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