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Up to 3 solutions, scored on the same value metrics.

Connecteam logoConnecteam

Connecteam

4.3/5
77shifts

7shifts

4.7/5
ROI categoryops efficiencyops efficiency
Time-to-ValueSame day – about 1 day (~1d)Under 30 days (~30d)
Typical annual TCO$0/yr$0/yr
Starting price$0/yr$0/yr
Implementation feeNoneNone
Seat tiersFree up to 10 users; paid plans billed per user per hub across four plan levels per hub.Free plan for basic scheduling; paid plans priced per user, monthly or annual (no public price list).
Implementation friction1/52/5
Friction meter
Best forDeskless and shift-based teams that want scheduling, time clock, tasks, chat and HR in one mobile app; Small businesses with up to 10 employees, who get the full feature set free for life; Multi-site operators needing GPS-verified clock-ins, geofencing and payroll-ready timesheets; Operations and HR managers replacing spreadsheets, paper forms and consumer messaging apps; Companies that must prove training, policy acknowledgement and audit trails for complianceRestaurant operators who want scheduling, tips, payroll and training connected in one platform instead of four tools; Multi-location restaurant groups and franchisees standardizing labor compliance and labor cost control; Independent restaurants that need free scheduling and team communication to start; Full-service, fast-casual and quick-service teams with hourly staff on smartphones
Not forKnowledge-worker teams whose priority is deep project management or document collaboration; Companies wanting a full HRIS or ATS suite rather than lightweight hiring, onboarding and HR tools; Organizations that need on-premise deployment or heavy bespoke IT integration; Buyers whose core need is CRM, ERP or accounting rather than workforce managementNon-restaurant businesses such as retail, healthcare or professional services; Companies that need a full corporate HRIS for salaried knowledge workers; Buyers needing a published public price list before evaluation, since plan pricing is not shown on the site

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recorded2014 (12 yrs)
HeadquartersNot recordedSaskatoon, Canada
PhoneNot listedNot yet recorded
EmailAll plansNot yet recorded
Live chatAll plansNot yet recorded
Support portal / ticketsNot listedNot yet recorded
Community forumNot listedNot yet recorded
Help centre / docsNot listedNot yet recorded
Dedicated account managerEnterprise onlyNot yet recorded
In person / on-siteNot listedNot yet recorded
Support hours24/7Not yet recorded
Response timeAnswers in minutes from real people (homepage); no formal SLA published.Not yet recorded

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresCopilot / assistant; AI search; NLP automationNot yet recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$1/yr1d3d7d16d39dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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