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Cost ReductionFounded 2012 · 14 yrs

EasyPost

Multi-carrier shipping API and AI logistics platform that cuts parcel costs and automates delivery.

By EasyPost · 4.4/5 verified-buyer score

Positioning guardrails

Best for

  • High-volume ecommerce and DTC shippers that want discounted multi-carrier rates without renegotiating each carrier contract
  • Platforms, 3PLs and WMS vendors embedding shipping, tracking and insurance into their own product via one REST API
  • Teams replacing manual label creation with no-code label printing plus API automation
  • Operations that need address verification, tracking, insurance and claims across 100+ carriers in one workflow
  • Shippers wanting AI-driven cost and delivery-date estimates (Luma AI) layered on their shipping data

Ideal size: 10–1,000+ people · Scale-up or enterprise with developer resources and meaningful parcel volume

Not for

  • Shippers with a single dominant carrier contract and no need for multi-carrier rate shopping
  • Very low-volume shippers sending a handful of parcels a month with no automation requirement
  • Buyers seeking a full order management, ERP or WMS suite rather than a shipping API layer
  • Enterprises that require published, self-serve pricing for high-volume tiers instead of custom quotes

Value metrics scorecard

Time-to-Value

About 2 weeks

~14 days to first production value

Total Cost of Ownership

$2,400/yr

Starts at $0 · Usage-based: free access on Wallet carriers for up to 3,000 labels (postage not included); $20/month to bring your own carrier accounts plus a per-label fee; custom enterprise pricing by volume.

Implementation Friction

2/5

Engineering + admin effort required

Buyer Score

4.4

out of 5 · verified buyers

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

No seat tiers; charged per label/shipment, with a $20/month bring-your-own-carrier-account option.

Add-on costs

  • Tracking API: $0.01–$0.03 per shipment
  • Advanced tracking with branded notifications: $0.03 per shipment
  • Insurance and Claims API: 1% of shipment value, $1.00 minimum
  • Cartonization and load planning: custom pricing
  • USPS and FedEx claims programs: custom pricing

Company & support

Who is behind EasyPost, and how your team gets help once it is live.

Company

Founded
2012 · 14 yrs in business
Headquarters
Not recorded

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsNot listed
  • Community forumNot listed
  • Help centre / docsAll plans
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Not recorded
Response time
Not stated

Public docs hub links to guides, full API reference, client libraries, carrier guides and releases, plus a support contact and a status page reporting 99.99% uptime. No published support hours, tiers or response SLA were found.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where EasyPost sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$14/yr$849/yr$7k/yr$53k/yr1d2d4d14d42dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyEasyPostLojisticRefund RetrieverSlashLoopThatch

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

EasyPost is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • EasyPost
  • Lojistic
  • Refund Retriever
  • Slash
  • Loop
  • Thatch
Add or change companies

Up to 10 companies including EasyPost. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceNot supported
Microsoft 365Not supported
SAPNot supported
SlackNot supported

AI & MCP readiness

What EasyPost ships in AI, and what it asks of your ecosystem.

AI features shipped

Predictive analytics

Luma AI is marketed as a 2026 shipping AI layer: a savings estimator that finds overpayment, AI-powered estimates for cost and delivery date, and Luma AI Supply Chain for real-time visibility and decisions. Sources do not describe the underlying models, data controls or logging, so governance details are unverified.

In your ecosystem

AI connection
Not supported
Model key
Not recorded
AI usage audit
Not recorded

Compliance attestations

SOC 2 — not heldISO 27001 — not heldGDPR — not heldHIPAA — not heldFedRAMP — not heldISO 42001 — not heldIAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

EasyPost is a shipping API and logistics platform: one REST API and no-code tools across 100+ carriers for labels, rate shopping, address verification, tracking, insurance and claims, plus Luma AI for savings estimates and delivery predictions. Pricing is usage-based — free access for up to 3,000 Wallet-carrier labels, $20/month to bring your own carrier accounts plus per-label fees, and custom enterprise pricing. The vendor cites rates up to 88% off retail and customer integrations in about two weeks.

Frequently asked questions

How does EasyPost charge for shipping?

Pricing is usage-based. Wallet carriers are free for up to 3,000 labels (postage not included), with a per-label fee beyond that. Bringing your own carrier accounts (BYOCA) costs $20 per month plus a per-label fee. Enterprise volume is custom-quoted. Tracking runs $0.01–$0.03 per shipment ($0.03 for advanced branded tracking), and insurance is 1% of shipment value with a $1.00 minimum.

How long does it take to go live?

EasyPost is API-first with client libraries and a no-code label option, so a basic integration is typically days rather than months; the vendor publishes a customer story citing a two-week integration and another customer noting it was quick to implement. Larger platform embeds with tracking, insurance or white-label branding take longer.

Which carriers are supported?

EasyPost documents access to 100+ carriers, domestic and international, through one API, plus Wallet carriers such as GOFO and Veho that can be enabled without signing a separate contract. Coverage includes labels, rate shopping, address verification, tracking, insurance and claims across those carriers.

What AI does EasyPost actually offer?

The vendor markets Luma AI as an AI layer for shipping: a savings estimator that identifies overpayment, AI-powered estimates for cost and delivery date, and Luma AI Supply Chain for real-time visibility and decisions. The sources reviewed do not disclose the models used, data handling or AI audit logging.

What does EasyPost not do well?

It is a shipping layer, not an ERP, WMS or order-management suite, so teams expecting end-to-end commerce operations will need other tools. Very low-volume shippers get limited benefit, and enterprises needing published high-volume pricing must go through sales for a custom quote.