Healthie
HIPAA-compliant EHR, practice management, and patient engagement platform for virtual-first care.
By Healthie · HQ Beaverton, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Virtual-first digital health startups and telehealth organizations that need EHR, scheduling, and billing in one platform
- Nutrition, behavioral health, health coaching, and chronic care practices delivering recurring, relationship-based care
- Small and growing private and group practices that want self-serve signup on a monthly plan
- Teams needing HIPAA-compliant video, messaging, and a patient portal without building them
Ideal size: 1–50 providers people · Early-stage to scaling digital health or private practice
Not for
- Hospitals, health systems, and inpatient or acute-care settings needing a full enterprise EHR
- Specialties requiring deep clinical modules outside nutrition, behavioral health, women's health, or coaching
- Buyers who require ISO 27001 or FedRAMP authorization, neither of which is claimed
- Organizations unwilling to pay add-on fees for API access or custom integrations
Value metrics scorecard
Time-to-Value
1–2 weeks
~14 days to first production value
Total Cost of Ownership
$1,380/yr
Starts at $216 · Per-provider subscription billed monthly or annually (annual saves about 10%); add-on tiers charge per clinician
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Core includes 10 active clients; Essentials 250; Plus unlimited; Group adds $50/mo per clinician
Add-on costs
- AI charting: additional fees apply
- API access: additional fees apply
- Custom integrations
- DoseSpot e-prescribing: $40/clinician/mo
- ClaimMD from $30/mo
- E-fax inbound dedicated line: $10/mo
Company & support
Who is behind Healthie, and how your team gets help once it is live.
Company
- Founded
- 2016 · 10 yrs in business
- Headquarters
- Beaverton, US
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Pricing page lists Customer Support by plan: Chat + Email on Core and Essentials, Chat + Email + Video on Plus, and One-to-One on Group, with ongoing live classes and training on all plans and data transfer support from Essentials up.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Healthie sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Healthie
- tab32
- Upheal
- Trainual
- Canvas Medical
- Atomicwork
Add or change companies
Up to 10 companies including Healthie. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Healthie ships in AI, and what it asks of your ecosystem.
AI features shipped
Healthie lists AI charting/AI Scribe as Healthie-built documentation tools that turn in-person, phone, and Zoom telehealth sessions into structured chart notes and transcripts. It is sold as an Add On on the Plus and Group plans. No model provider, key model, or AI activity logging is described on the pages reviewed.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Paid add-on
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Healthie is a HIPAA-compliant EHR, practice management and patient engagement platform for virtual-first care. It bundles intake, charting, scheduling, telehealth, billing, claims, messaging and a client portal, with plans from $18/month billed annually up to multi-clinician Group plans. Healthie cites 35,000 providers, offers API/SDK access and an app marketplace, and holds SOC 2, PCI, GDPR, PIPEDA and HITRUST certifications. AI charting is a paid add-on.
Frequently asked questions
How much does Healthie cost for a small practice?
Healthie's published plans are Core at $18/month billed annually ($19 monthly, 10 active clients), Essentials at $45/month annually (250 active clients), Plus at $115/month annually (unlimited clients), and Group at $135/month annually plus $50/month per additional clinician. Annual billing saves roughly 10% versus monthly.
Is Healthie HIPAA compliant?
Yes. Healthie states on its security page that it is compliant with HIPAA, including the Privacy, Security and Breach Notification Rules and the Administrative and Physical Safeguards. The same page claims SOC 2 certification, PCI Level 1 certification for its payment processor, GDPR and PIPEDA compliance, ONC certification, and HITRUST certification (Type R2).
What does the AI charting add-on do?
Healthie's pricing page describes AI charting as Healthie-built AI documentation tools that transform in-person, phone, and Zoom telehealth sessions into structured chart notes and transcripts. It is shown as an Add On on the Plus and Group plans, and additional fees apply.
How long does it take to get up and running?
Healthie offers a free trial and self-serve plans that a clinician can start without a formal implementation project, so simple practices can be productive within days. Data transfer support is included from the Essentials plan up, and ongoing live classes and training are available on all plans.
Can Healthie integrate with the rest of our stack?
Healthie provides API and SDK access (an additional-fee add-on on some plans) plus an app marketplace and its Harbor partner ecosystem. Documented integrations include Stripe, HIPAA-compliant Zoom, ClaimMD, DoseSpot e-prescribing, Fullscript, Quest/LabCorp/BioReference labs, Google and Outlook calendar sync, and wearables such as Apple Health, Google Fit and Fitbit.