Hospitable
The super app for vacation rental hosts: automate guest messaging, cleanings, pricing and reviews at any scale.
By Hospitable · 4.4/5 verified-buyer score
Positioning guardrails
Best for
- Short-term rental hosts and property managers running listings on Airbnb, Vrbo, Booking.com and Agoda
- Teams that want guest messaging, reviews, cleaning tasks and pricing automated in one platform
- Co-hosts and small property management companies needing unlimited secondary users and owner reporting
- Hosts who want dynamic pricing, upsells and a direct booking site without buying extra software
- Operators who want to run their rental business through AI agents via MCP
Ideal size: 1–25 people · Solo hosts through to growing property management companies
Not for
- Hotels, hostels or traditional lodging operators needing a full hotel PMS or channel manager
- Businesses outside short-term rentals, such as long-term leasing or commercial property management
- Organisations that require published SOC 2 or ISO 27001 attestations before purchasing
- Buyers who need transparent, published list prices for paid tiers before starting a trial
Value metrics scorecard
Time-to-Value
~2 weeks (14-day free trial)
~14 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Freemium: free Essentials plan; paid Host, Professional and Mogul tiers are per-property monthly fees, with annual billing saving 12%. Paid list prices are not published on the site.
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Per-property pricing; unlimited secondary users on every plan; extra properties $10–$15/mo; Essentials plan is free.
Add-on costs
- Dynamic Pricing: free for the first 3 bookings in 30 days, then $5 per property
- Guest Vetting: $8 full verification or $2 ID check per guest
- Direct booking transaction fees: Basic 1%, Premium 4% + 3%
- Custom upsells: 7–10% processing fee
- Teammate payouts: 1.5–2.5% per clean, capped at US$5
- Security deposits: 2% processing fee; extra smart devices $15 each
- Trip insurance commissions (US only)
- Hospitable MoR on Vrbo: 3.9% payment processing fee (2.7% in Australia)
Company & support
Who is behind Hospitable, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumAll plans
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Essentials support access is AI chat and community only; paid plans list Customer Support Access, an orientation call, getting-started checklist, town halls and optional Rapid Rollout onboarding.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Hospitable sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Hospitable
- Canary Technologies
- innRoad
- eviivo
- Breezeway
- Stayntouch
Add or change companies
Up to 10 companies including Hospitable. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Hospitable ships in AI, and what it asks of your ecosystem.
AI features shipped
Sources describe an Inbox AI messaging assistant, AI-suggested and auto-crafted guest replies (30k–55k per day), Copilot answers to business questions, and running the business through AI agents via MCP. No model-provider arrangement or AI audit logging is documented.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Hospitable is vacation-rental software for short-term rental hosts and property managers, automating guest messaging, reviews, cleaning tasks, dynamic pricing and direct bookings across Airbnb, Vrbo, Booking.com and Agoda. Trusted by 24,000+ hosts, it offers a free Essentials plan plus per-property Host, Professional and Mogul tiers on a 14-day free trial, and bundles an AI messaging assistant, AI-crafted replies, a metrics copilot and MCP access for AI agents.
Frequently asked questions
How much does Hospitable cost?
The Essentials plan is free. Paid Host, Professional and Mogul plans are charged per property per month, with a 12% saving on annual billing; prices are shown as 'from $--' on the pricing page and are not published. Extra properties cost $10–$15/month. Additional fees apply to some features, such as dynamic pricing after the first three bookings ($5/property), guest vetting ($2–$8), direct booking transaction fees (1% basic, 4% + 3% premium) and teammate payouts (1.5–2.5% per clean, capped at US$5).
How quickly can a team get value from Hospitable?
Hospitable positions itself as simple to set up: a 14-day free trial gives access to all features with no credit card, and onboarding content includes a getting-started checklist, orientation call and town halls. Self-serve setup means most hosts connect their channels and start automating messaging and tasks within the trial period rather than through a long implementation project.
Does Hospitable support AI agents and MCP?
Yes. The pricing page lists 'MCP Access' under Integrations and describes the Host plan as letting you 'run your business through AI agents with MCP'. Verified: the vendor's own plan comparison shows this capability on paid tiers. Details of the MCP server surface are not published on the pages reviewed, so technical review is recommended before standardising on it.
Which booking channels and systems does Hospitable connect to?
Listings sync across Airbnb, Vrbo, Booking.com and Agoda, plus a Hospitable-hosted direct booking site. The integrations page also describes an App Marketplace, a Public API and Hospitable Connect for building integrations, and the pricing page lists accounting integration (native or QuickBooks), smart lock and thermostat automation, and third-party device integration.
Is Hospitable suitable for large property managers?
Yes. Paid plans allow unlimited properties and unlimited secondary users, and the Mogul tier adds custom branding, owner portals, payouts and statements, commission tracking and accounting integration. The vendor offers a personalised walkthrough for portfolios of 20+ properties and optional Rapid Rollout onboarding, with a property manager marketplace to bring new leads.
What support is included?
The free Essentials plan provides self-serve support through AI chat and the Hospitable Hosts Community. Paid plans list Customer Support Access plus an orientation call, getting-started checklist, town halls and product workshops, with optional Rapid Rollout onboarding. The site does not publish support hours or a guaranteed response-time SLA.