OwnerRez
Full control of your short-term rental without the full-time job
By OwnerRez · 4.5/5 verified-buyer score
Positioning guardrails
Best for
- Vacation-rental owners and property managers who want direct Airbnb, Vrbo, Booking.com and Google channel connections without revenue-share fees.
- Operators who need booking management plus built-in accounting, CRM, owner statements and commission tracking.
- Hosts who want their own branded direct-booking website, widgets and WordPress integration.
- Teams that want one unified inbox for email, SMS, Airbnb and Vrbo guest messaging.
Ideal size: 1–50 people · Independent hosts through multi-property management companies
Not for
- Teams looking for a simple shared calendar with almost no setup or configuration effort.
- Hotels and resorts needing front-desk, housekeeping-staff scheduling or POS functionality.
- Buyers who require published SOC 2, ISO 27001 or HIPAA attestations before purchase.
- Operations that need a guaranteed 24/7 phone support line.
Value metrics scorecard
Time-to-Value
2–4 weeks; 14-day free trial
~14 days to first production value
Total Cost of Ownership
$1,056/yr
Starts at $1,056 · Per-property monthly subscription with unlimited bookings and user logins; premium features billed as add-ons
Implementation Friction
4/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Pricing is per account, not per seat; unlimited team access logins included
Add-on costs
- Premium features billed above the base price: Property Management, QuickBooks integration, Hosted Websites, WordPress plugin and Integrated Websites, SMS Messaging, Rezzy AI
- SMS usage fees apply after 500 outbound message segments per month; incoming messages are free
Company & support
Who is behind OwnerRez, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support Center articles and videos, user forums and a contact form (with a support topic option) are the documented routes. No support phone line, live chat, 24/7 coverage or published SLA is stated; the contact page says answers may not be immediate.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where OwnerRez sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- OwnerRez
- Guesty
- innRoad
- eviivo
- Breezeway
- WebRezPro
Add or change companies
Up to 10 companies including OwnerRez. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What OwnerRez ships in AI, and what it asks of your ecosystem.
AI features shipped
Rezzy AI is described as an assistant for guest communication and daily operations, built into OwnerRez, and is a premium feature per the pricing page. Sources also reference AI guest messaging through partners and Rezzy AI responses, guest sentiment, tasks and directives in the support centre. No statement was found about model sourcing, customer-supplied model keys or AI audit logging.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
OwnerRez is vacation-rental management software for short-term rental owners and property managers, covering channel management, CRM, messaging, accounting, rental agreements and branded websites. Pricing is per property from about $88 per month with unlimited bookings and no booking fees or revenue share; premium features such as Property Management, QuickBooks sync, hosted websites, SMS and the Rezzy AI assistant cost extra. A 14-day free trial is offered, and reviewers flag a steep learning curve.
Frequently asked questions
How does OwnerRez charge for its software?
OwnerRez uses per-property pricing billed monthly. The published price starts at $88 per month and includes unlimited bookings, emails, payments and team logins, plus capabilities such as channel management, digital signatures and QuickBooks sync. Property Management, hosted websites, the WordPress plugin, SMS messaging and Rezzy AI are premium add-ons. There are no setup fees, booking fees or contracts, and a 14-day free trial is available. A credit card is required and accounts are invoiced monthly.
Does OwnerRez take a commission on bookings?
No. OwnerRez says it builds direct API partnerships with channels such as Airbnb, Vrbo, Booking.com and Google Vacation Rentals instead of routing through third-party channel managers, so it does not charge a percentage of your revenue. Pricing is a flat per-property subscription, and the pricing page states there are no commissions, guest fees or per-booking fees.
How long does implementation take and how hard is it?
There is a 14-day free trial plus a setup wizard and jumpstart, and customers describe onboarding video calls and data migration help when switching from other systems. Several published reviews also mention a steep initial learning curve because of the depth of settings, so plan for a few weeks of configuration before the account runs at full production. Implementation is self-serve with support articles and forums rather than a mandatory paid engagement.
What AI features does OwnerRez include?
Rezzy AI is described on the pricing page as an assistant for guest communication and daily operations, built directly into OwnerRez. It is a premium feature, so it is billed on top of the base subscription. The support centre documents Rezzy AI responses, guest sentiment, tasks and directives. OwnerRez does not publish which model it uses, whether customers can supply their own model keys, or any per-action AI logging.
Is OwnerRez secure and certified?
OwnerRez's security documentation covers its privacy policy, data retention, SSL certificates, two-factor authentication, terms of service and a PCI compliance article. It does not publish SOC 2, ISO 27001, HIPAA or FedRAMP attestations, so buyers with strict compliance requirements should request documentation directly from the vendor.
How is support delivered?
Support is delivered through the OwnerRez Support Center articles and videos, community forums, and a contact form where you select a support topic; the company says questions receive personal, knowledgeable answers. No support phone line, live chat, 24/7 commitment or published SLA is listed, and the contact page notes that responses may not be immediate.