Guesty
AI-powered vacation rental software that syncs listings across 70+ channels and automates guest comms, pricing and payments.
By Guesty, Inc. · 4.2/5 verified-buyer score
Positioning guardrails
Best for
- Short-term rental hosts with 1-3 listings (Guesty Lite from $9 per listing per month)
- Professional property managers scaling from 4 to 199 listings (Guesty Pro)
- Enterprise operators with 200+ listings wanting open API, custom reporting and tailored onboarding
- Multi-market portfolios distributing on Airbnb, Vrbo, Booking.com and 60+ other channels
- Teams that want AI agents handling guest messaging, dynamic pricing and booking fraud screening
Ideal size: 1-200+ listings people · From solo host to regional or enterprise operator with a revenue and operations team
Not for
- Full-service hotel chains needing front-desk, F&B and brand-standard hotel PMS
- Long-term residential or commercial landlords
- Single-property hosts who only list on one channel and want the cheapest possible tool
- Buyers who need published per-seat pricing and specific certifications before a sales call
Value metrics scorecard
Time-to-Value
~1 month with guided onboarding
~30 days to first production value
Total Cost of Ownership
$2,400/yr
Starts at $108 · Per-listing subscription billed monthly or annually (annual discounted); Pro and Enterprise are custom quotes.
Implementation Friction
3/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Tiered by listing count: Lite 1-3 listings, Pro 4-199 listings, Enterprise 200+ listings.
Add-on costs
- Guesty PriceOptimizer (AI dynamic pricing) - add-on available on all plans
- Advanced Website Builder and Advanced Analytics - add-ons for Pro and Enterprise
- Trust Accounting and GuestyPay payment processing - add-ons for Pro and Enterprise
- Guesty Damage Protection and Liability Coverage - add-ons on all plans
- Guest Communication Services - add-on on all plans
- Guesty Ultimate bundle - curated premium features at a claimed 40% saving
Company & support
Who is behind Guesty, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Homepage promises 24/7 chat support; the FAQ lists 24/7 live chat, email and phone support plus a help center. Guesty Ultimate adds extended business-hours phone assistance and 24/7 in-app chat. Onboarding includes 1:1 sessions, project planning and listings migration.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Guesty sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Guesty ships in AI, and what it asks of your ecosystem.
AI features shipped
Homepage documents AI agents that act and execute across the rental workflow, plain-language answers on revenue and occupancy from live data, ML-driven dynamic pricing, AI review analysis and guest replies, AI-generated listing and website content, and AI screening of every booking for fraud. No source names the underlying model or an AI audit-log capability.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Industry verdicts
How Guesty speaks to each vertical it serves — same data, sector lens.
Hospitality & TravelFill rooms, keep guests coming back.
Best for in Hospitality & Travel
- Vacation rental and short-term rental property managers, from 1 listing to 200+
- Multi-channel hosts distributing on Airbnb, Vrbo, Booking.com and 60+ other OTAs
- Operators wanting AI guest messaging, dynamic pricing and fraud screening in one PMS
- Managers who need owner portals, trust accounting and automated payment collection
- Boutique hospitality operators adding short-stay units alongside serviced apartments
Not for
- Full-service hotel chains needing front-desk, F&B and brand-standard hotel PMS
- Long-term residential or commercial landlords
- Single-property hosts unwilling to pay a per-listing subscription plus add-ons
- Buyers who need fully transparent list pricing before engaging sales
Guesty is built for short-term and vacation rental management: channel distribution, multi-calendar, unified guest inbox, revenue management, trust accounting and insurance-style protection. Customer evidence skews to professional managers and larger portfolios, for example 60 to 600 units and 10 to 300+ chalets, and the Guesty Ultimate bundle targets operators wanting one vendor for pricing, payments and protection. Buyers in regulated hotel operations or long-term residential leasing should look elsewhere, and note that pricing above the Lite tier is quote-based.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Guesty is an AI-powered property management system for short-term and vacation rentals. It syncs listings across Airbnb, Vrbo, Booking.com and 60+ channels, unifies guest messaging, automates workflows, and adds AI agents for pricing, reviews, listing content and fraud screening. Tiers run from Guesty Lite (1-3 listings, from $9 per listing per month) through Pro (4-199 listings) to Enterprise (200+), so operators avoid migrating platforms as they scale.
Frequently asked questions
How much does Guesty cost?
Guesty Lite starts at $9 per listing per month for 1-3 listings, billed monthly or annually, with a 14-day free trial. Pro (4-199 listings) and Enterprise (200+ listings) are custom quotes. Many capabilities such as PriceOptimizer, Advanced Analytics, Trust Accounting and damage protection are paid add-ons, so total cost depends on the bundle you choose.
How long does implementation take?
Guesty provides guided onboarding covering property connection, booking channel linking, messaging setup and account configuration, with 1:1 sessions, project planning and listings migration. No fixed timeframe is published; budget roughly a month before the account is fully productive, and longer for large portfolios or complex integrations.
Does Guesty fit our existing stack?
Guesty exposes an open API and a marketplace of 200+ booking channels and third-party solutions, with unlimited integrations on Pro and Enterprise; Stripe, Merchant Warrior and Hyp are supported for payments. The pages reviewed do not document named Salesforce, Slack, AWS or Snowflake connectors, and no MCP server is mentioned.
What support is included?
Support includes 24/7 live chat plus email and phone support, the Guesty Help Center and Guesty Academy, and 1:1 guided onboarding. A dedicated customer success manager appears on higher tiers, and Guesty Ultimate adds extended business-hours phone assistance plus 24/7 in-app chat.
Is Guesty secure and compliant?
The site links to a Trust Center and lists enterprise-grade security and compliance on the Enterprise tier, but the pages reviewed do not name specific certifications such as SOC 2, ISO 27001, HIPAA or FedRAMP. Verify current attestations directly with the vendor before signing.
How far does Guesty's AI go?
The homepage documents AI agents that act across pricing, guest messaging, reviews, listing and website content and booking fraud screening, plus plain-language answers on revenue and occupancy. Sources do not disclose the underlying models, whether customers can bring their own model key, or any per-action AI audit logging.