PayFit
UK payroll experts, Payfit AI and connected payroll and HR in one platform.
By PayFit · 4.5/5 verified-buyer score
Positioning guardrails
Best for
- Small and mid-market UK employers (20–1,000 staff) that want payroll prepared and checked by a dedicated expert team
- Companies that want payroll, leave, expenses, contracts and performance in one connected platform
- Teams moving off spreadsheets or a traditional bureau who want guided setup and HMRC RTI handled for them
- HR or finance leads who are not payroll specialists and want legal responsibility for pay runs taken off their plate
Ideal size: 20–1,000 employees people · UK employer with an HR or finance lead running payroll, no in-house payroll specialist
Not for
- Employers needing multi-country payroll from a single vendor, since the sources describe UK payroll and HMRC only
- Buyers who want transparent self-serve list pricing before speaking to sales
- Organisations that require on-premise deployment or bring-your-own-cloud hosting
Value metrics scorecard
Time-to-Value
About 1 month, guided onboarding
~30 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Per-employee monthly subscription, quoted by company size and support level; no public list price. Onboarding included at no extra cost and no fees for starters, leavers, corrections, bonuses or…
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced per employee; plans range from self-managed payroll through to fully managed payroll with a dedicated expert team.
Add-on costs
- None
Company & support
Who is behind PayFit, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatPlan not stated
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Vendor-reported average live chat response time of 1 min 30
Each account is assigned a dedicated UK payroll expert who prepares pay runs and is described as knowing the account, alongside Payfit AI. Live chat is available with a stated average response time of 1 min 30. No support phone line or support email address is published on these pages.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where PayFit sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- PayFit
- EvenUp
- Harvey
- HawkSoft
- Kantata
- Soraban
Add or change companies
Up to 10 companies including PayFit. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What PayFit ships in AI, and what it asks of your ecosystem.
AI features shipped
Payfit AI is described as a payroll and HR companion that answers questions using the customer's business context, proactively flags payroll anomalies and upcoming actions, carries out routine payroll and HR tasks, and creates and analyses HR reports. No source states which model provider is used or how AI actions are logged.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
PayFit pairs managed UK payroll — a dedicated expert team prepares each pay run, calculates National Insurance and files RTI with HMRC — with payroll and HR software covering leave, expenses, contracts, reviews and reporting. Its Payfit AI companion answers policy questions, flags payroll anomalies and handles routine HR tasks. Onboarding is included, pricing is a per-employee monthly subscription quoted by size and support level, and integrations cover Xero, QuickBooks, Sage, BambooHR, HiBob, Kota and pension providers.
Frequently asked questions
How does PayFit price its service?
PayFit runs on a straightforward per-employee monthly subscription, with the cost depending on your business size and the level of support you need. The vendor states there are no hidden charges on top: no extra fees for adding a new starter, processing a leaver, submitting a last-minute bonus, running corrections, or getting support from the team. Onboarding is included at no extra cost, with a dedicated expert setting up your account. No list price is published, so you need a demo to get a quote.
How long does it take to get live?
PayFit does not publish a fixed implementation timeline. You provide your company details in the admin space and the vendor's team completes setup of the whole account, with onboarding included at no extra cost. After that, payroll is prepared each month by the PayFit team, you review and approve before payday. Budget for roughly one pay cycle of setup and parallel running before first live production payroll.
Is PayFit secure and certified?
PayFit states that it is a certified ISO 27001 company and runs a private bug bounty programme on HackerOne. Its security page describes data storage and backups in France, encryption of stored data in transit and at rest, two-factor authentication, access restricted to identified teams with systematic logging of access, hourly backups with daily verified recovery, and hosting managed by AWS. Audit logs are retained for one year.
What AI does PayFit actually include?
Payfit AI is described as a payroll and HR companion that understands your business and company policies, answers payroll and HR questions for you and your employees, proactively flags anomalies and upcoming actions, carries out routine payroll and HR tasks, and creates and analyses HR reports. The sources do not state which model provider is behind it, whether you can supply your own model key, or how AI actions are logged.
Which systems does PayFit integrate with?
PayFit integrates with HRIS platforms such as BambooHR, Personio and HiBob, accounting software including Xero, QuickBooks, Sage and NetSuite (payroll journals generated automatically), benefits and pensions providers such as Kota and NEST, and payment routes including Telleroo faster payments and BACS files. It also offers an Open API so you can build custom integrations and set sharing permissions for the exact data you want to sync.
Does PayFit take responsibility for payroll accuracy?
Yes. On the managed service, PayFit says it takes legal responsibility for the payroll it runs on your behalf: its UK experts collect and check payroll data, calculate National Insurance contributions, generate payslips and submit RTI returns (FPS and EPS) to HMRC, while you keep visibility and approve each pay run.