Harvey
AI software for legal and professional services
By Harvey AI Corporation · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- AmLaw 100 and mid-sized law firms running document-heavy matter work
- In-house legal departments managing contracts and outside counsel
- Litigation and transactional teams doing diligence, review, and research
- Professional-services networks that need walled, multi-client workspaces
Ideal size: 25–5,000 legal professionals people · Mid-to-large firm or legal department with an executive sponsor for AI
Not for
- Solo practitioners or small firms wanting a low-cost self-serve tool
- Buyers who require published per-seat pricing or a free tier
- Teams whose core work is not document- or advisory-centric
- Organizations needing on-premises or self-hosted deployment
Value metrics scorecard
Time-to-Value
About 4 weeks
~30 days to first production value
Total Cost of Ownership
On request
Custom enterprise subscription, quote-based; Harvey does not publish list pricing, so seat and platform components are negotiated
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; agreements are scoped per organization and use case
Add-on costs
- No public add-on price list; optional agents, Vault, and Command Center are sold within the enterprise agreement
Company & support
Who is behind Harvey, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
The Harvey Support Hub provides ticket submission (My Tickets / Submit a Ticket) plus setup, admin, and integration articles, alongside on-demand Harvey Academy training. No support phone line, support email address, live chat, or community forum is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Harvey sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Harvey
- HawkSoft
- BQE CORE
- WorkWave
- Accelo
- LEAP
Add or change companies
Up to 10 companies including Harvey. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Harvey ships in AI, and what it asks of your ecosystem.
AI features shipped
Harvey ships an Assistant for questions and drafts, purpose-built agents that execute multi-step legal work, a Vault for bulk document analysis, and Knowledge research grounded in legal and regulatory sources. Command Center adds usage analytics and benchmarking rather than predictive modelling. No source describes per-action AI audit logging, customer-supplied model keys, or model-provider…
Your data & models
- Trains on your data
- Only if you opt in
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Harvey is an AI platform for legal and professional services, used by more than 2,400 organizations and 200,000+ lawyers in 70 countries. It combines agents, a secure document vault, legal research, contract intelligence, and shared collaboration spaces, with enterprise controls including SAML SSO, audit logs, IP allow-listing, ethical-wall enforcement, and data residency in the US, EU/Switzerland, and Australia. Pricing is quote-based and not published.
Frequently asked questions
What does Harvey cost and how is it priced?
Harvey does not publish list pricing. The vendor describes custom enterprise agreements rather than self-serve plans, and offers separate ROI calculators for law firms and in-house teams to build the business case. Expect a negotiated contract covering seats and platform modules, so budget should be scoped with sales rather than from a public price page.
Will our client data be used to train AI models?
Harvey states that by default it does not use inputs, outputs, or uploaded documents to train underlying models, and that it contractually guarantees this through its Platform Agreement. It also requires zero data retention from model providers and contractually prohibits them from training on customer data. A customer may explicitly request a bespoke model trained only on its own data, which is never shared with other customers.
Which security and compliance certifications does Harvey hold?
Harvey's security page lists SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001, GDPR, CCPA, and AIUC-1, and says it undergoes annual third-party penetration tests with continuous monitoring. It publishes a Security Addendum with binding data protection, data access, and incident response terms, and names external assessors including Schellman, NCC Group, and Bishop Fox.
Where is our data hosted and can we keep it in region?
Harvey hosts its cloud environment in Microsoft Azure. For customers with data-localisation requirements, it offers processing in the EU and Switzerland, the US, or Australia, and says the same regional commitment applies to its subprocessors. Customers control which data is uploaded, retention policies, and deletion.
How much work is required to roll Harvey out to a legal team?
Rollout is a managed enterprise deployment rather than a self-serve sign-up. Buyers typically complete a security review, configure SAML SSO, audit logs, IP allow-listing, and ethical-wall sync, select data residency, and then drive adoption. Harvey provides a Support Hub with admin guides and quick-start material plus on-demand Harvey Academy training to shorten ramp-up; expect roughly a month to first production use and longer for firmwide adoption.