Reftab
Cloud-based IT asset management software that replaces spreadsheets and tracks hardware, software, and spend automatically.
By Reftab · 4.3/5 verified-buyer score
Positioning guardrails
Best for
- IT teams replacing spreadsheets for hardware, software, tool and equipment tracking
- Education, healthcare and construction teams needing barcode/QR checkout and reservations
- Lean IT teams managing thousands of devices with automated MDM, IdP and HR sync
Ideal size: 2–50 IT staff people · Scale-up or mid-market with an IT ops function and MDM/IdP already in place
Not for
- Government or defense buyers needing FedRAMP or ITAR authorization
- Organizations that want one vendor to cover a full ITSM service desk and CMDB
- Finance teams needing ERP-grade depreciation and fixed-asset accounting
Value metrics scorecard
Time-to-Value
1–3 days (self-serve free tier)
~2 days to first production value
Total Cost of Ownership
$6,000/yr
Starts at $1,500 · Free up to 50 assets; Hardware plan $125/month with unlimited users; Software Asset Management $9 per tracked software user/year; Complete ITAM custom-priced.
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users included on the Hardware plan; Software plan priced per tracked software user
Add-on costs
- None
Company & support
Who is behind Reftab, and how your team gets help once it is live.
Company
- Founded
- 2013 · 13 yrs in business
- Headquarters
- Not recorded
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Replies to all messages within four hours during business hours
Support is available Monday–Friday, 9 a.m.–5 p.m. EST via [email protected] or (646) 780-0444, plus a contact form.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Reftab sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Reftab
- Bluebeam
- Articulate 360
- Asset Panda
- Toggl
- BetterCloud
Add or change companies
Up to 10 companies including Reftab. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Reftab ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Reftab is cloud-based IT asset management software founded in 2013 and used by thousands of IT teams to replace spreadsheets. It centralizes hardware, software, maintenance and IT spend, syncing automatically with MDM, IdP, HR and purchasing tools such as Intune, Jamf, Okta, Microsoft 365, Slack and Zapier. A free tier covers up to 50 assets forever; paid hardware plans start at $125/month with unlimited users, and software asset management is $9 per tracked user per year. Setup is self-serve and takes days, not months.
Frequently asked questions
How long does it take to get Reftab into production?
Reftab is self-serve: the vendor says teams can create a free account and set it up in a few minutes, managing 50 assets free forever with advanced features available on a two-week trial. Because it is cloud-based and priced with unlimited users on the hardware plan, there is no procurement-driven onboarding project; most teams start by importing existing spreadsheet data and then connect MDM, IdP or HR systems so device and user records sync automatically.
What does Reftab cost for a mid-market IT team?
Pricing is published. The free tier covers up to 50 active assets forever with unlimited locations, categories, custom fields and license tracking. Hardware Asset Management is $125 per month with unlimited users, including integrations, audits, maintenance, work orders and lifecycle tracking. Software Asset Management is $9 per tracked software user per year, covering SaaS discovery, license usage, spend and access reviews. Complete ITAM, which combines both, is custom-priced based on assets plus software users. Accessories, licenses and archived assets do not count toward the billable asset quota.
Which systems does Reftab integrate with?
Reftab publishes integrations with Microsoft Intune, Microsoft 365 and Entra ID, Jamf Pro/School, Kandji, Mosyle, FleetDM, NinjaOne, Lansweeper, Meraki and Zentral for device and software sync; Okta, SAML 2.0 and SCIM for identity and single sign-on; Workday, BambooHR and HiBob for onboarding and offboarding; and Jira Cloud, Zendesk, Slack, Microsoft Teams, Zapier, n8n, Xero, Lenovo, Dell, CDW, Adobe and Power BI. It also offers an open REST API and browser extensions for SaaS discovery.
Is Reftab secure and independently certified?
Reftab states it maintains SOC 2 Type II certification and will share compliance documentation on request. Its security page also describes hosting on DigitalOcean with US-based, patched Linux servers, Cloudflare WAF and DDoS protection, SSL-encrypted traffic, PBKDF2 password hashing with 600,000 iterations, HMAC-authenticated API calls, Stripe payment processing, encrypted daily backups, RBAC, IP restrictions, 2FA and SAML single sign-on.
Does Reftab offer a free plan or non-profit discounts?
Yes to both. Any team can manage up to 50 assets free forever with no credit card and no time limit, and advanced features trigger a 14-day free trial rather than a hard upgrade. Non-profit and education discounts are available by emailing the vendor, and all plans can be cancelled at any time with no contract commitment.
Where does Reftab fit alongside an existing service desk?
Reftab is an asset and inventory system, not a full ITSM suite. It complements service desks through Jira Cloud and Zendesk integrations that surface Reftab asset details inside tickets, and through Slack and Microsoft Teams notifications for check-ins, reservations and maintenance. Teams that need incident, change and problem management should keep their existing ITSM tool and use Reftab as the system of record for hardware, software and tool assets.