Y Soft
Print, scan, employee-experience and no-code automation software and hardware for enterprise IT teams.
By Y Soft Corporation, a.s. · HQ Brno, Czech Republic · 4.2/5 verified-buyer score
Positioning guardrails
Best for
- Enterprises replacing on-premises print servers with cloud print management and secure pull printing
- Universities, colleges and schools running large shared printer fleets across many buildings
- Organisations that need audited print security and per-print, per-copy and per-scan audit logs
- Multi-vendor printer fleets needing vendor-agnostic badge, PIN or QR authentication and print roaming
- IT teams that want to offload print infrastructure, patching and monitoring to a managed cloud service
Ideal size: 250–10,000+ employees people · Mid-market to enterprise with a managed print estate and IT operations team
Not for
- Paperless or fully remote teams with no print, scan or MFP estate to manage
- Buyers who require published list pricing and self-service online checkout
- Small offices with a handful of printers where consumer or bundled print tools are enough
- Companies wanting a general-purpose IT service management or ERP suite rather than print-centric tooling
Value metrics scorecard
Time-to-Value
2–6 weeks
~30 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Quote-based; no public list pricing. Sold through Y Soft and its certified partner network, typically as an annual cloud subscription sized per device and user, plus hardware.
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No published seat tiers or minimums; sizing quoted per fleet and user count.
Add-on costs
- Companion hardware sold separately: card readers, print terminals and cloud gateways
- SAFEQ Cloud Pro optional local gateway for data residency, LDAP/Active Directory authentication and local secure print spooling
Company & support
Who is behind Y Soft, and how your team gets help once it is live.
Company
- Founded
- 2000 · 26 yrs in business
- Headquarters
- Brno, Czech Republic
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Cloud SLA published for SAFEQ Cloud Breeze and Pro; specific response times not stated.
SAFEQ technical support is delivered through Y Soft's network of certified partners; customers are directed to their vendor. Self-serve support centre covers knowledge base, product manuals, video tutorials, release notes, compatibility list and a live cloud status page. Tickets are submitted by…
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Y Soft sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Y Soft
- Asset Panda
- Spellbook
- Workwize
- LearnUpon
- Fyle
Add or change companies
Up to 10 companies including Y Soft. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Y Soft ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Y Soft is a Brno-based software and hardware vendor best known for SAFEQ, its print and scan management platform, delivered as native cloud, hybrid or on-premises. It also sells card readers, print terminals and gateways, plus the Clerbo employee-experience platform and AIVA no-code test automation. Security is a core pitch: ISO 27001:2022, SOC 2 Type 2 and GDPR alignment, zero-trust secure release printing and per-print audit logs. Pricing is quote-based through Y Soft and its certified partner network, with no public list price.
Frequently asked questions
What does Y Soft sell, and what is SAFEQ?
SAFEQ is the flagship print and scan management platform, available as SAFEQ Cloud Breeze and Pro (cloud), SAFEQ 6 (on-premises) and managed variants. Y Soft also sells companion hardware such as card readers, print terminals and cloud gateways, plus two adjacent products: Clerbo for employee experience and onboarding, and AIVA for no-code automated testing of web applications.
Does Y Soft publish list pricing?
No pricing is published on the vendor or support pages; purchases go through Y Soft or its certified partner network after a quote. Expect a cloud subscription combined with hardware and any optional gateway or managed services, sized per device and user count. Buyers should request a total cost of ownership quote covering hardware, partner delivery and ongoing support.
How secure and compliant is SAFEQ Cloud?
Y Soft states SAFEQ Cloud is certified against ISO 27001:2022 and SOC 2 Type 2, holds SD-PAC secure development certification, is GDPR compliant and is validated against OWASP and CCM/CAIQ. Security features include a zero-trust design, secure hold-and-release printing, MFA and SSO, encryption in transit and at rest, logical tenant separation, 24/7 monitoring with MXDR and audit logs for every print, copy and scan.
How is Y Soft support delivered?
SAFEQ technical support runs through Y Soft's network of certified partners, and the vendor directs customers to their reseller for technical issues. Self-serve resources include a knowledge base, product manuals, video tutorials, release notes, a hardware compatibility list, a live cloud status page and published Cloud SLAs for Breeze and Pro. Partners submit tickets via the partner portal, and anyone can report a security vulnerability directly.
Can we deploy on-premises, or is Y Soft cloud only?
Both. SAFEQ Cloud Breeze and Pro are cloud services hosted on AWS and T Cloud Public, with optional local gateways for data residency, LDAP or Active Directory authentication and local spooling on Pro. SAFEQ 6 remains fully on-premises, where the customer's IT team owns servers, patching and compliance. Data residency defaults place EU data in the EU, US data in the US, and UK government data in a UK GovCloud region.
Does Y Soft ship AI features?
None are described in the vendor material reviewed. AIVA automates web application testing by learning a manually executed test and proposing steps for approval, but Y Soft does not market it as an AI product, and no model-provider or AI audit details are published.