Craftable
Hospitality's most intelligent back-office platform: tells you what to do about margin risk before it hits your P&L.
By Craftable (FNBTech, Inc.) · HQ Dallas, US · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Multi-unit restaurant groups (full service, fast casual, bars, food + entertainment) that need purchasing, inventory and AP in one system
- Hotel and resort F&B operators running several outlets against property accounting such as M3 or Aptech
- Finance and accounting teams that want invoice matching, GL coding and approvals automated
- Operators already buying through major distributors and wanting price-variance control at scale
Ideal size: 50–500 people · Multi-unit operator with dedicated finance/AP staff and distributor EDI or invoice feeds in place
Not for
- Single-location independents whose main need is a POS or payment processing
- Operators who want a self-serve signup with no implementation project
- Groups with fewer than a handful of sites where spreadsheet back office still works
Value metrics scorecard
Time-to-Value
2–6 weeks (integrations live in days)
~30 days to first production value
Total Cost of Ownership
On request
Quote-based; no list pricing published on the site — pricing set per location and scope after a demo
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published
Add-on costs
- None
Company & support
Who is behind Craftable, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Dallas, US
How you get support
- PhonePlan not stated
- EmailNot listed
- Live chatPlan not stated
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
In-house customer care team based in Dallas, TX. Phone support Monday–Friday, 7am–7pm CST. In-app chat plus a knowledge base and a support centre for tickets.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Craftable sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Craftable
- Nory
- Fourth
- Apicbase
- Restaurant365
- Sculpture Hospitality
Add or change companies
Up to 10 companies including Craftable. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Craftable ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor pages describe AI invoice processing that matches invoices to POs, flags price/quantity discrepancies and routes approvals for three-way matching, alongside product names Operator AI, Invoice AI and Crafti. No vendor page names a model provider, states whether customer data is used to train models, or documents AI logging/export, so keyModel, auditLevel, trainsOnCustomerData and pricing…
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Craftable (FNBTech) is a hospitality back-office platform for restaurants, bars and hotel F&B: purchasing and vendor ordering, inventory and recipe management, AP automation with AI invoice matching, and daily food-cost, labour and purchasing dashboards. It targets multi-unit operators — the vendor cites 10,000+ operators, 80,000+ users and $5B+ in purchasing — and connects to 60+ POS systems and 35+ accounting/ERP platforms. Pricing is quote-based and not published; the vendor states SOC 2 compliance and SSO.
Frequently asked questions
What does Craftable actually do?
Craftable is a hospitality back-office platform covering purchasing and vendor ordering, inventory and recipe management, AP automation, and daily reporting on food cost, labour and purchasing. It replaces spreadsheets, email ordering and manual invoice processing for restaurant and hotel groups, giving operations, finance and accounting one source of truth.
How much does Craftable cost?
Craftable does not publish list pricing. Commercials are quoted per operator after a demo and depend on locations, outlets and modules selected. Buyers should also budget for an implementation project on top of the subscription. Because no public figure is given, budget approval should rest on a written quote rather than list-price assumptions.
How long does implementation take?
The vendor says most integrations are configured during onboarding and go live in days, not months, with Craftable's implementation team managing the connection. Full multi-site rollouts take longer: one customer, Consolidated Restaurant Operations, rolled out to 48 stores over a 9–10 month period. Most groups see purchasing and inventory value before AP is fully live.
Does Craftable fit our POS and accounting stack?
Craftable lists 60+ POS integrations (Toast, Square, Micros, Aloha NCR, SpotOn, Revel, Clover, Lightspeed, TouchBistro and others), 1,000+ vendor connections, and 35+ accounting/ERP integrations including QuickBooks, Sage Intacct, NetSuite, Acumatica, Microsoft Dynamics GP and M3. Connections use APIs and custom file or EDI feeds, and the vendor says unsupported systems can be added.
What AI does Craftable include?
Vendor pages describe AI that matches invoices to POs, flags price and quantity discrepancies and routes approvals for three-way matching, plus product areas branded Operator AI, Invoice AI and Crafti. Craftable does not publish which model providers it uses, whether customer data trains models, or AI audit/export controls, so confirm those points in contracting.
Who is Craftable not right for?
Single-site operators that mainly need POS or payments, groups with little or no back-office finance function, and businesses unwilling to invest in onboarding work such as recipe costing, counts and vendor catalogues will see limited value. There is no published free tier or self-serve plan, and no public pricing to compare against.