ExpenseIn
Cloud expense management for claims, mileage, expense cards and invoice approval.
By ExpenseIn · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Finance teams replacing spreadsheet and paper-based expense claims
- Businesses wanting employee expense cards with built-in spending controls
- Organisations that need mileage, time and carbon reporting in one system
- Companies already on Xero, Sage, QuickBooks, NetSuite or Business Central
- Mid-market employers reimbursing staff or volunteers across multiple sites
Ideal size: 11-500+ monthly claimants people · Growing finance team formalising spend controls
Not for
- Buyers who need published list pricing before a demo
- Teams requiring Salesforce, Slack or Microsoft 365 native apps
- Companies needing US-only or non-UK data residency
- Enterprises wanting a full procure-to-pay suite in one contract
Value metrics scorecard
Time-to-Value
Estimate: 2-6 weeks to live claims
~30 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Tiered subscription (Core, Advanced, Complete); quote-based, no public list price
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced in bands of regular monthly claimants: 11-20, 21-50, 51-200, 201-500, more than 500
Add-on costs
- Invoice Approval module for supplier invoices and purchase requests
- Expense cards (0.50% cashback on Advanced, 0.75% on Complete)
Company & support
Who is behind ExpenseIn, and how your team gets help once it is live.
Company
- Founded
- 2015 · 11 yrs in business
- Headquarters
- Not recorded
How you get support
- PhonePaid plans
- EmailPaid plans
- Live chatPaid plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Core plan features list email, chat and phone support. The support page adds live chat and a self-serve help centre with pinned articles. No support hours or SLA are stated.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where ExpenseIn sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- ExpenseIn
- TravelBank
- Keelvar
- CAST AI
- Arcadia
- Zesty
Add or change companies
Up to 10 companies including ExpenseIn. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ExpenseIn ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ExpenseIn is a UK-built expense management platform covering expense claims, mileage, time, invoice approval and smart expense cards in one system. Founded in 2015 and acquired by AccountsIQ in 2025, it reports 98% annual customer retention and one million expenses processed monthly across 50+ countries. Core, Advanced and Complete plans are quote-based and scale by monthly claimant band. Integrations cover Xero, Sage, QuickBooks, NetSuite and Business Central, backed by ISO 27001 certification, GDPR compliance and UK AWS hosting.
Frequently asked questions
How much does ExpenseIn cost?
ExpenseIn does not publish list prices. The pricing page shows three plans - Core, Advanced and Complete - sold on a quote basis, with pricing bands set by the number of regular monthly claimants (11-20, 21-50, 51-200, 201-500 and more than 500). Advanced adds SSO, multi-entity, custom fields, project coding, corporate card data feeds and 0.50% cashback; Complete adds carbon reporting, receipt verification, vehicle duty of care, REST API and 0.75% cashback. Budget holders should request a quote via a demo.
What support is included?
The Core plan feature list includes email, chat and phone support, so support is available on every paid plan rather than only at the top tier. The support page also offers live chat, email and a self-serve help centre of pinned articles covering receipts, the mobile app, approvals, mileage and card statement imports. No named account manager is advertised, and no support hours or response-time SLA is published, so buyers with strict uptime or response requirements should confirm terms during contracting.
Is ExpenseIn secure and compliant?
The security page states ExpenseIn holds ISO 27001 certification (awarded via WCS, alongside ISO 9001), is fully GDPR compliant, and hosts data with Amazon AWS in the London UK region across multiple availability zones. Accounts use password authentication with optional two-step authentication (MFA), and SSO via SAML is available on higher plans. Traffic is encrypted, passwords are hashed, a third party scans public endpoints daily, and an audit trail is provided. No SOC 2, HIPAA or FedRAMP claim is made.
Which accounting and finance systems does ExpenseIn integrate with?
The pricing page lists integrations with AccountsIQ, Xero, Sage 50 Accounts, Sage 200c, Sage Intacct, Sage Accounting, QuickBooks Online, NetSuite, Cascade, Staffology and Microsoft Business Central, plus secure file delivery over SFTP. Customer examples include syncing expense journals into Sage 50. A REST API and file delivery are available on the Complete plan. There is no evidence of Salesforce, Slack, Snowflake or SAP connectors, so buyers with those stacks should validate fit before purchase.
How long does implementation take?
ExpenseIn does not publish a fixed implementation timeline. Onboarding and customer experience are owned by a dedicated service-delivery team, and the product is cloud-based with pre-built accounting connectors, so deployment centres on configuring policies, approval routes, cost codes and card feeds rather than custom build work. Most mid-market buyers should plan for a few weeks between kickoff and first production claims, and should confirm a target date and any configuration fees in the contract.
Do we get expense cards, and how do they work?
Yes. The Core plan includes unlimited expense cards with a shared company balance, built-in spending controls, automatic expense capture and real-time spend visibility, so card transactions flow into the same system as manual claims. Cashback is 0.50% on Advanced and 0.75% on Complete. Cards remove the reimbursement delay for staff, and policy rules are enforced at the point of spend. Card issuing and cashback terms are commercial details that should be confirmed in the quote.