ezeep
Cloud print management that takes print servers, drivers and VPNs off IT's plate.
By ezeep (a ThinPrint product) · HQ Berlin, Germany · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Hybrid and multi-site organizations that want driverless, server-free printing
- IT teams trying to cut print servers, VPN dependencies and print-related help desk tickets
- Coworking and shared spaces needing self-serve member printing with automated billing
- Warehouses printing labels, pick lists and shipping documents across docks and zones
- Developers embedding print into their own apps via the REST API or MCP server
- Microsoft 365 or Google Workspace shops wanting print permissions synced with identity groups
Ideal size: 10–1,000+ employees people · IT-managed organization with hybrid, multi-site or VDI workforces
Not for
- Organizations that require an on-premise-only print stack with no cloud component
- Businesses whose document workflows are already fully digital and print nothing
- Very small teams under 10 users that need the paid management features (10-user minimum)
- Buyers looking for a full document management suite rather than print management
Value metrics scorecard
Time-to-Value
Live in minutes (same day)
~1 days to first production value
Total Cost of Ownership
$3,000/yr
Starts at $0 · Per named user, per month; monthly or annual billing. Pro EUR 3.45/2.75, Business EUR 5.95/4.75 (annual rates, 10-user minimum). Free plan up to 10 users.
Implementation Friction
1/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Free: up to 10 users; Pro and Business: 10-user minimum; Enterprise: custom quote.
Add-on costs
- ezeep Hub: EUR 8.90/month or EUR 96.12/year per device
- ezeep Hub + MIFARE card reader: EUR 16.40/month or EUR 187.00/year
- ezeep Hub + LEGIC (HID) card reader: EUR 17.80/month or EUR 203.00/year
- Additional API page packages on the Business plan (contact for quote)
Company & support
Who is behind ezeep, and how your team gets help once it is live.
Company
- Founded
- 1999 · 27 yrs in business
- Headquarters
- Berlin, Germany
How you get support
- PhonePlan not stated
- EmailPaid plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Pro: response time up to next business day. Enterprise: custom support plan.
Pricing comparison lists knowledge base, chatbot, status page and email/contact form, with a custom support plan up to 24/7 and telephone support on higher tiers. A chatbot alone is not counted as live chat.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where ezeep sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- ezeep
- Retool
- Shippo
- Expensify
- Homebase
- ShipStation
Add or change companies
Up to 10 companies including ezeep. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What ezeep ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ezeep is a cloud print management platform from ThinPrint (founded 1999) that takes print servers, drivers and VPNs out of corporate printing. IT manages users, printers and policies from one web console while staff print from Windows, macOS, ChromeOS, iOS, Android or a browser. It integrates with Microsoft 365, Google Workspace, Zapier, Make, Jamf and coworking platforms, and exposes a REST API plus an MCP server for AI agents. A free plan covers up to 10 users; paid plans start around EUR 2.75 per user per month annually.
Frequently asked questions
How long does it take to roll ezeep out?
ezeep is positioned as a minutes-to-go-live rollout: endpoints are driverless and there is no print server to stand up. Connectors are either a software agent installed on a Windows PC or server, or the plug-and-play ezeep Hub that discovers printers on the local network. Most integrations connect in minutes, and users typically print the same day.
What does ezeep cost?
There is a free plan for up to 10 users. Pro is EUR 3.45 per user/month monthly or EUR 2.75 billed annually, and Business is EUR 5.95 or EUR 4.75 billed annually, both with a 10-user minimum. Enterprise is custom-quoted. ezeep Hub hardware is extra: EUR 8.90/month or EUR 96.12/year, with card-reader bundles at EUR 16.40 or EUR 17.80 per month. Coworking and education get special pricing.
Do we have to replace our existing printers?
No. ezeep keeps your printers and connects them to the cloud either through the software connector on a Windows PC or server, or through the ezeep Hub device that sits on the same subnet. Supported output environments range from simple to complex, and specialized devices such as Zebra and Lexmark hardware are supported for label and receipt printing.
How does ezeep fit our existing stack?
ezeep integrates with Microsoft 365 (Entra ID, Word, Excel, Teams), Google Workspace, Jamf, Zebra and Lexmark hardware, and coworking platforms such as Nexudus, OfficeRnD, Coworks, Spacebring, Cobot, Archie and Deskworks. Automation runs through Zapier, Make and Pabbly, and custom work uses the REST API, the Print App for Services or the MCP server for AI agents.
How is printing secured?
ezeep cites cloud rendering, TLS encryption, Zero Trust-ready hubs, secure pull printing with Follow Me and identity-synced permissions through Microsoft Entra ID groups at the Business tier. The pages reviewed do not publish SOC 2, ISO 27001 or HIPAA attestations, so regulated buyers should request documentation and a data processing agreement directly.
What support is included?
All plans get the knowledge base, status page and a chatbot. Pro adds customer support with a response time of up to the next business day, and higher tiers add email and contact-form support, telephone support and a custom support plan up to 24/7 on Enterprise.