Gastronovi
All-in-one cloud software that digitises gastronomy businesses
By Gastronovi · 2.9–3.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Restaurants wanting one cloud system for point of sale, kitchen monitor, cash book and table reservations
- Hospitality operators running several sites who want the Mehrbetrieb (multi-business) module
- Kitchens tracking food cost through the Warenwirtschaft (inventory) and Kalkulation (costing) modules
- Operators buying modules individually, since the suite is assembled from selectable modules
Ideal size: Not stated people · Restaurant operators wanting one login across front-of-house and back office
Not for
- Buyers who need phone support without a paid support package, since phone time is billed per 5 minutes
- Buyers who need published list prices before a sales call, as prices are not shown on the site
- Austrian or Swiss operators seeking local phone support, who are directed to a contact form and quoted Swiss support prices by email
Value metrics scorecard
Time-to-Value
Not recorded
We have not recorded how this tool is set up yet.
Total Cost of Ownership
On request
Est. $1k–$3k/yr from 11 comparable Hospitality & Restaurants tools that publish a price. An estimate, not a quote.
Modular cloud suite; prices not published, quoted after a consultation. Support packages booked separately for 1 or 12 months
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · computed from our data · price on request
- Annual cost (25%)
- 27–64%
- Time-to-value (25%)
- 50%
- Ease of setup (25%)
- 47%
- Published pricing (13%)
- 25%
- Support (13%)
- 100%
No published price: ranked from the estimated cost range (est. $1k–$3k/yr).
Cost, time-to-value and ease of setup are ranked against other Hospitality & Restaurants tools. Anything not recorded counts as 50%. A cost nobody publishes cannot be known, so the score is a range; lists and charts use its low end.
How the score is builtFull cost breakdown
Mandatory implementation fee
None
Plan limits
Not listed
Add-on costs
- Telephone support outside a support package: billed at the regular hourly rate in 5-minute increments
- Additional maintenance services (Pflegepakete): 129 EUR per hour, billed in 5-minute increments, plus travel costs for on-site work
Company & support
Who is behind Gastronovi, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhonePlan not stated
- EmailAll plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Free email support answered within 48 hours during business hours
Paid phone hotline billed per 5 minutes; emergency support Mon-Fri 18:00-22:00 and Sat, Sun and public holidays 10:00-22:00. Online support portal and tutorials are available.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Gastronovi sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
Companies on the chart 6 / 10
- Gastronovi
- ConverseNow
- Eats365
- Focus POS
- Foodics
- Hi Auto
Add or change companies
Up to 10 companies including Gastronovi. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Gastronovi ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Gastronovi is a German cloud suite for gastronomy businesses. Buyers pick modules for point of sale, kitchen monitor, inventory and costing, purchasing, multi-site management, time tracking, website and newsletter, table reservations, online ordering, guest loyalty and the Gastronovi Pay payment product. Prices are not published; the vendor sells through free consultations. Free email support is answered within 48 hours in business hours, phone support is paid per five minutes, and an online help portal is available. Public pages name interfaces to Nesto staff planning and sell and pick…
Frequently asked questions
What modules does Gastronovi include?
The site groups modules under Point of Sale, Warenkreislauf (inventory, costing and purchasing), Management (multi-site and time tracking), Marketing (website and newsletter), Gästeservice (reservations, ordering and loyalty) and Payment (Gastronovi Pay). Buyers combine the modules they need.
Is pricing published?
No list prices appear on the pages reviewed. Prospects book a free consultation through the contact page, and support packages are priced separately for 1 or 12 months.
How is support delivered?
Email support is free and answered within 48 hours during business hours. A paid phone hotline is billed per five minutes. An online support portal, step-by-step guides and tutorials are also provided.
Does Gastronovi connect to other business systems?
The vendor pages describe interfaces to Nesto for staff planning and to sell and pick for daily sales data. No MCP server or standard CRM or productivity-suite integration is documented.