1up
The Answer Engine for Sales Teams: answer customer questions in seconds and automate RFPs and DDQs in minutes.
By 1up Corp · HQ New York City, US · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Sales engineering and bid teams answering hundreds of RFP, DDQ and security questionnaire questions per quarter
- Presales teams wanting instant, sourced answers in Slack, Teams or a browser extension
- Enterprise sellers whose security and compliance reviews slow deals down
- Revenue teams that want a self-service customer Answer Hub on their website
Ideal size: 20–500 in sales/presales people · Scale-up or enterprise with an organised knowledge base and dedicated bid/SE resources
Not for
- Teams without a maintained set of approved documents and knowledge sources
- Buyers looking for a general-purpose AI chatbot or content-writing assistant
- Companies that rarely receive customer questionnaires or security reviews
- Organisations that need a full GRC or compliance-management platform
Value metrics scorecard
Time-to-Value
1–2 weeks
~14 days to first production value
Total Cost of Ownership
$10,800/yr
Starts at $600 · Tiered plans billed monthly or annually (15% annual discount): Free, MCP $50/mo, Starter $300/mo, Plus $900/mo, Enterprise custom
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users on paid plans; Free 1 admin, Starter 3 admins, Plus 10 admins, Enterprise unlimited
Add-on costs
- Questionnaire automation on the MCP plan billed pay-as-you-go at $0.05 per question answered ($5 per 100 answers)
Company & support
Who is behind 1up, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- New York City, US
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support via [email protected] or a ticket in your 1up dashboard; self-serve user guide, demo library and blog; Dedicated Success Manager on the Enterprise plan.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where 1up sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- 1up
- Outplay
- GetAccept
- JustCall
- Proposify
- Scratchpad
Add or change companies
Up to 10 companies including 1up. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What 1up ships in AI, and what it asks of your ecosystem.
AI features shipped
1up generates answers only from sources the customer connects, logs questions in the workspace, and supports review, editing and approval of drafts with role-based access before sending.
Your data & models
- Trains on your data
- Never trains on your data
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
1up is an AI answer engine for sales teams: it centralises approved knowledge and generates source-grounded answers to RFPs, DDQs, security questionnaires and ad-hoc customer questions. Answers appear in browser extensions, Slack, Teams, Google Chat or a branded Answer Hub, with review before sending. Plans run from free and a $50/month MCP tier to $300–$900/month team plans and custom Enterprise deals. Best for B2B sellers with a maintained knowledge base and heavy questionnaire volume.
Frequently asked questions
How long does it take to get value from 1up?
Customers report going live quickly: one team lead says the product 'immediately delivers a lot of value and implementation is a breeze'. A free trial lets you connect sources straight away, and once knowledge is centralised, first drafts that used to take days are produced in minutes. Plan on roughly one to two weeks to connect sources, review output and put an approval workflow in place.
What does 1up cost?
There is a free tier (1 admin, 50 knowledge uploads, 50 answers per month). Paid plans are MCP at $50/month plus pay-as-you-go automation at $0.05 per question answered, Starter at $300/month, Plus at $900/month, and custom Enterprise pricing with a dedicated success manager. Annual billing saves 15%.
Where do the answers come from, and can they be trusted?
1up only answers from sources you connect, such as your website, product docs, SharePoint, OneDrive, Google Drive, Confluence, Notion, Egnyte, Highspot and past questionnaires. The vendor states that 1up is not allowed to answer unless the information comes from a data source you trust, which it says avoids generative-AI hallucination. Teams can review, edit and approve every response.
Is our data safe, and is it used to train AI models?
1up says data is encrypted in transit and at rest with AES-256, isolated to your workspace, and hosted in US, EU or AU zones. Its security page states that documents uploaded to 1up are never used to train any AI models or shared outside your workspace, and that customers retain full control and may modify or delete data at any time.
Does 1up integrate with our existing stack?
Yes. Connectors include Salesforce, Slack, Microsoft Teams, Google Chat, SharePoint, OneDrive, Google Drive, Confluence, Notion, Egnyte and Highspot, plus Chrome and Edge extensions for web-based questionnaires. An MCP server is included on the MCP plan so teams can work from their preferred AI platform.
Who is 1up not a good fit for?
Teams without a curated set of approved documents see little benefit, since 1up only answers from what you connect. Buyers wanting a general-purpose chatbot, a content-writing assistant, or a full GRC and compliance-management platform should look at other categories.