Hubdoc
Capture bills and receipts once, and export clean, usable data into Xero and QuickBooks Online.
By Hubdoc Inc. · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Small businesses that want to stop hand-keying bills and receipts
- Accountants and bookkeepers collecting documents for many clients
- Teams already bookkeeping in Xero or QuickBooks Online
Ideal size: 1–50 users people · Small business or bookkeeping practice on Xero or QuickBooks Online
Not for
- Enterprises needing ERP-grade AP automation, approvals and multi-entity controls
- Businesses running accounting systems other than Xero or QuickBooks Online
- Buyers who require published security certifications or AI governance documentation
Value metrics scorecard
Time-to-Value
Under 2 weeks
~14 days to first production value
Total Cost of Ownership
$144/yr
Starts at $144 · One flat plan at $12 USD per month after a free 30-day trial; no credit card required to start.
Implementation Friction
1/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Single flat plan; unlimited usage and multiple collaborators included.
Add-on costs
- None
Company & support
Who is behind Hubdoc, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsAll plans
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Hubdoc support is delivered through Xero Central; a support request form routes questions to Xero's Hubdoc customer experience team, which replies by email.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Hubdoc sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Hubdoc
- Jetpack Workflow
- Finom
- PayFit
- AvidXchange
- Financial Cents
Add or change companies
Up to 10 companies including Hubdoc. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Hubdoc ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Hubdoc captures bills, statements, invoices and receipts by mobile photo, email forwarding, scan or desktop upload, reads supplier, amount, invoice number and due date, and syncs the document plus its data into Xero or QuickBooks Online. One flat plan at $12 USD per month after a 30-day free trial, with unlimited usage and multiple collaborators. Aimed at small businesses and accountants/bookkeepers who want to remove manual data entry.
Frequently asked questions
How much does Hubdoc cost?
Hubdoc offers a free 30-day trial with no credit card required, then a single flat rate of $12 USD per month. There is one published plan covering unlimited usage, multiple collaborators, mobile apps and sync with Xero and QuickBooks Online.
Which systems does Hubdoc sync with?
Hubdoc extracts supplier names, amounts, invoice numbers and due dates and creates transactions in Xero and QuickBooks Online with the source document attached. Documents can also be synced with Box for storage, and documents can be downloaded.
How do we get documents into Hubdoc?
Capture is self-serve: take photos on a smartphone or tablet, forward invoices from an email inbox, scan documents in, or upload from a desktop. Documents are stored online in one place and accountants can be granted access by email invite.
How long does implementation take?
There is no stated implementation programme, fee or mandatory services engagement. Sign-up starts with a free 30-day trial and document capture, mobile apps and email forwarding are usable immediately, so most teams reach production value within a couple of weeks.
How do we get support?
Hubdoc directs support to Xero Central, where help content lives, and provides a support request form covering document handling, connections, login, billing and security and privacy enquiries. The Xero customer experience team specialising in Hubdoc responds directly by email.
Is Hubdoc suitable for a large enterprise?
The published material targets accountants, bookkeepers and small to medium businesses, with a single flat plan. There are no published enterprise controls such as custom approval workflows, and no security certification page is included in the vendor material reviewed, so larger buyers should verify requirements directly.