Infoplus
Take control with the most flexible warehouse management system — a warehouse management ecosystem.
By InfoPlus · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Ecommerce, retail and 3PL warehouses running high-volume pick, pack and ship operations
- Teams that need deep customization through an open REST API, building blocks and in-product scripts
- Operations that must connect ERP, ecommerce, carrier and supplier systems into one source of truth
- Companies that want a vendor professional services team for implementation, custom reports and integrations
Ideal size: 20–200 people · Growing ecommerce, retail or 3PL operation with warehouse staff and integration needs
Not for
- Very small businesses looking for a free or low-cost entry-level inventory tool
- Buyers who want a fixed, zero-configuration WMS with no scripting or integration work
- Organizations with no capacity to run or support a configurable warehouse platform
Value metrics scorecard
Time-to-Value
1–3 months with vendor implementation
~60 days to first production value
Total Cost of Ownership
On request
Quote-based; pricing is not published on the vendor site. A first-three-months-free promotion is advertised for switching customers.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- Custom development, custom reports and integrations are scoped separately by the InfoPlus professional services team
Company & support
Who is behind Infoplus, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support is ticket-based: customers submit a ticket, receive a ticket number and related knowledge base articles by email, and track status in the customer portal. A Support and Escalation Policy is published, but support hours, SLAs and plan tiers are not stated.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Infoplus sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Infoplus
- Wise Systems
- Shipium
- Extensiv
- Pitney Bowes
- Logiwa
Add or change companies
Up to 10 companies including Infoplus. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Infoplus ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
InfoPlus is a cloud warehouse management system marketed as a 'warehouse management ecosystem' for ecommerce, retail and 3PL warehouses. It covers inventory, order management, shipping and analytics, with an open JSON/REST API plus scripts and building blocks for deep customization. The vendor cites 6,500+ customer businesses, 92% same-day shipments and a professional services team for implementation, custom reports and integrations. Pricing is quote-based and not published on the site.
Frequently asked questions
What does InfoPlus cost?
InfoPlus does not publish pricing on its website. The company asks prospects to schedule a conversation and quotes pricing after scoping, and it advertises a first-three-months-free promotion for switching customers. Expect a quote-based annual contract, with implementation, custom reports and integrations scoped separately by the professional services team. Confirm contract length, user tiers and any implementation fee in writing before signing.
How long does implementation take?
The vendor does not publish a timeline. Its professional services team handles implementation and stays involved through custom reports, integrations and other work, and the site says the ecosystem is designed to solve supply chain complexity on day one. Because configuration and integrations are tailored, plan for a guided, weeks-to-months rollout rather than self-serve activation, and ask for a written schedule during scoping.
How does InfoPlus integrate with our ERP, ecommerce and carrier systems?
Through an open JSON + REST API documented at developer.infopluscommerce.com, which the vendor says supports Java, Python, PHP, C# and other languages. InfoPlus Building Blocks and InfoPlus Scripts let developers customize behaviour inside the product. Vendor-listed use cases include order management sync from ecommerce platforms, real-time inventory synchronization, carrier and shipping integration, supplier data exchange, and reporting exports.
What support is included?
Support is ticket-based. Customers submit a ticket, receive a ticket number plus related knowledge base articles by email, and track status in the customer portal. The vendor publishes a Support and Escalation Policy describing the process. Support hours, response-time commitments, plan tiers and whether phone or live chat is available are not stated on the site, so confirm SLAs contractually.
Does InfoPlus use AI?
No specific AI capability is documented on the pages reviewed. The origin story states the founders aimed to build a system with real-time data visualization and machine learning capabilities, but there is no published AI feature list, named model provider, bring-your-own-key option, AI audit trail or AI-specific pricing. Treat AI capability as unverified and ask the vendor directly if it matters to your evaluation.