Planet DDS
Cloud-based dental operating system (DentalOS) for DSOs and multi-location dental groups
By Planet DDS · HQ Irvine, US · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Multi-location dental groups (3-19 sites) wanting centralized scheduling, dashboards and reporting
- DSOs and dental enterprises (20+ locations) consolidating practice management, imaging and payments on one platform
- Orthodontic practices and groups running Cloud 9 alongside cloud imaging
- Cloud-first practices replacing on-premise legacy practice management systems and local servers
Ideal size: 20-500+ staff people · Multi-location dental group or DSO standardizing on one platform
Not for
- Non-dental medical specialties, hospitals and health systems
- Very small practices looking for a self-serve tool with published per-seat list pricing
- Organizations that require on-premise deployment or full control of local data residency
- Buyers who will not go through a sales-led demo and quote process
Value metrics scorecard
Time-to-Value
2-3 months including data migration
~90 days to first production value
Total Cost of Ownership
On request
Subscription quoted by number of locations: Essentials (1-2), Pro (3-19), Enterprise (20+); add-ons priced separately. Pricing is not published.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Location-based tiers; 12-month Launchpad plan with discounted pricing for emerging dental groups
Add-on costs
- AI Assist (Pearl imaging AI)
- Apteryx Cloud Imaging
- Revenue Cycle Management
- Planet DDS Pay integrated payments
Company & support
Who is behind Planet DDS, and how your team gets help once it is live.
Company
- Founded
- 2003 · 23 yrs in business
- Headquarters
- Irvine, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Client Hub gives each product (Denticon, Apteryx, Legwork, Cloud 9) a support ticket form, knowledge base, training page and status page. No support phone line, support email address or live chat is published; the site only offers a sales callback and demo request.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Planet DDS sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Planet DDS
- Kipu Health
- Curve Dental
- Elation Health
- Matrix42
- Suki
Add or change companies
Up to 10 companies including Planet DDS. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Planet DDS ships in AI, and what it asks of your ecosystem.
AI features shipped
AI Assist, a priced add-on, embeds Pearl's FDA-cleared imaging AI inside Denticon to highlight areas of concern in dental x-rays before the patient visit; Apteryx cloud imaging is marketed with AI capabilities. Planet DDS also references an expanding AI agent suite, but no model choice, audit trail or data-training terms are published on the pages reviewed.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Paid add-on
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Planet DDS sells DentalOS, a cloud dental operating system anchored by Denticon practice management, plus Cloud 9 for orthodontics, Apteryx cloud imaging and integrated payments. It targets multi-location dental groups and DSOs with tiered plans by location count, analytics, RCM and an open API with writebacks and event-driven updates. Pricing is quote-based only, and AI Assist adds Pearl's FDA-cleared imaging AI as a paid add-on. Founded 2003.
Frequently asked questions
How is Planet DDS priced, and is there published list pricing?
No list pricing is published. Denticon is sold in three quote-based tiers by location count: Essentials for 1-2 locations, Pro for 3-19 locations and Enterprise for 20 or more, with custom onboarding, training and data migration in Enterprise. Add-ons such as AI Assist, Apteryx cloud imaging, Revenue Cycle Management and Planet DDS Pay are priced separately, and a discounted 12-month Launchpad plan exists for emerging dental groups.
What does implementation look like for a multi-location group?
The vendor does not publish a timeline or implementation fee. Cloud deployment removes local server infrastructure, and the Enterprise tier includes custom onboarding, tailored training, data migration and implementation support. Buyers migrating hundreds of locations should budget several months for data migration, training and change management, and should confirm scope and fees in the quote.
Can Denticon run centralized reporting across many locations?
Yes. The Pro tier adds dashboards, production and treatment plan analysis, front office and collections analysis, provider breakdown and hygiene recall, while Enterprise adds data share for cross-system reporting and 835 electronic remittance advice for payment reconciliation. Planet DDS publishes case studies of groups consolidating dozens of locations onto Denticon.
Is Planet DDS HIPAA compliant, and what certifications does it hold?
Planet DDS states that its cloud-based software reduces the risk of a HIPAA breach by eliminating vulnerable local data storage and publishes a security, privacy and compliance guide aimed at DSOs, CIOs and CTOs. The vendor pages reviewed do not claim SOC 2, ISO 27001, FedRAMP or other third-party certifications, so those should be verified directly during due diligence.
What integrations and APIs are available?
Planet DDS advertises an open API with new endpoints and writebacks that let external systems push patient information, documents, medical history and appointment status into Denticon, plus an event-driven architecture for timely updates and role-based access controls. Integrations span RCM, marketing, analytics and imaging, and the vendor positions the API as a path for DSOs to build custom applications.
Does Planet DDS include AI features?
AI Assist, sold as an add-on, embeds Pearl's FDA-cleared imaging AI directly in Denticon to automatically highlight areas of concern in dental x-rays before the patient visit, without switching platforms. Apteryx cloud imaging is also marketed with AI image analysis. Planet DDS has not published details on which underlying AI models are used, model choice for customers, or AI audit logging.