Shipware
Shipping cost reduction: parcel, LTL and freight invoice audit and carrier contract optimization, now part of SIB.
By Shipware · HQ Charleston, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Parcel, LTL and freight shippers with multi-carrier contracts
- 3PLs and freight brokers reviewing provider pricing and performance
- Finance and AP teams auditing carrier invoices for overcharges and refunds
- Procurement teams benchmarking UPS and FedEx rates before renegotiation
- Retail, manufacturing and healthcare shippers with high outbound volume
Ideal size: Mid-market to large enterprise people · Established shipper with procurement or finance ownership of freight and parcel spend
Not for
- Teams looking for a TMS, dispatch or route-optimization platform
- Companies with little or no parcel, LTL or freight spend
- Buyers who want self-serve software without advisory involvement
- Organizations seeking production, clinical or student-record systems
Value metrics scorecard
Time-to-Value
Not disclosed by vendor
~0 days to first production value
Total Cost of Ownership
On request
Not published on the vendor site; engagements are scoped with a shipping expert.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not disclosed.
Add-on costs
- None
Company & support
Who is behind Shipware, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Charleston, US
How you get support
We haven’t recorded support channels for Shipware yet. Nothing here means unverified — not absent.
Market position
Where Shipware sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Shipware
- Planergy
- Slimstock
- TransImpact
- 75F
- Order.co
Add or change companies
Up to 10 companies including Shipware. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Shipware ships in AI, and what it asks of your ecosystem.
AI features shipped
SIB markets SpendBrain and 'Embedded AI' for spend intelligence, listing anomaly detection, contract queries and global expense intelligence, and says the shipping work combines human expertise with AI that analyzes contracts, invoices and anomalies over time.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Shipware, now part of SIB, is a shipping cost-reduction service: parcel and LTL invoice audit, UPS and FedEx contract optimization, 3PL contract optimization, freight and modal optimization, and shipping spend management. SIB adds AI-powered spend intelligence (SpendBrain) that analyzes contracts, invoices and anomalies over time. Best fit is mid-market to large shippers with meaningful parcel, LTL or freight spend and a procurement or finance team ready to act on savings.
Frequently asked questions
What happened to Shipware?
Shipware is now part of SIB. Its shipping expertise and services continue within SIB's broader spend management and cost reduction capabilities, and the shipping team is still involved, supported by additional specialists and technology.
What does Shipware actually do?
The offerings are parcel and LTL invoice audit to identify billing errors, overcharges and eligible refunds; UPS and FedEx contract optimization; 3PL contract optimization; freight and modal optimization; and ongoing shipping spend management.
How is pricing structured?
The vendor site does not publish pricing, seat tiers or implementation fees. Engagements begin with a conversation with a shipping expert who scopes the work, so buyers should request a quote and confirm how fees are tied to savings.
Does SIB work outside shipping?
Yes. SIB works across multiple indirect spend categories, including re-procurement, AP automation and contract management, so shipping can be addressed alongside broader spend programs rather than as a standalone project.
Is there an AI component?
SIB markets SpendBrain, an AI-powered spend intelligence layer with embedded AI features such as anomaly detection, contract queries and global expense intelligence. It is positioned as augmenting human shipping and spend experts, not replacing them.
I am an existing Shipware customer. Who should I contact?
The vendor advises existing customers to contact their current representative, or to reach the SIB shipping team through the contact link on shipware.com.