Wise
Low-cost international transfers and a multi-currency business account using the mid-market exchange rate.
By Wise · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Businesses paying international suppliers, contractors and staff
- Companies receiving and holding revenue in multiple currencies
- Teams that need multi-currency account details, cards and FX in one place
- Buyers who want transparent, per-transaction pricing instead of FX spreads
- Cross-border SMBs that need to open an account and transact the same day
Ideal size: 1–500+ people · Cross-border SMB or scaling business with international payments
Not for
- Businesses needing credit lines, loans or lending from the same vendor
- Firms that require bespoke implementation, named SLAs and on-site rollout
- Domestic-only companies with no cross-border payments or FX exposure
- Enterprises looking for a full treasury management or ERP suite
Value metrics scorecard
Time-to-Value
Same day (account opens in minutes)
~1 days to first production value
Total Cost of Ownership
$0/yr
Starts at $0 · Usage-based with no subscriptions or plans: free account registration, transfer and conversion fees from 0.23%, always at the mid-market rate.
Implementation Friction
1/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No seats or plans — every account holder pays the same usage-based rates; volume discounts on large conversions.
Add-on costs
- Wise Multi-Currency Card: 9 USD one-time fee, no subscription fee
- ATM withdrawals above 250 USD per calendar month: 1.95 USD + 1.95% per withdrawal
- Receiving USD wire and Swift payments: 6.11 USD per payment
- Topping up external e-wallets and certain accounts in some currencies: 2%
Company & support
Who is behind Wise, and how your team gets help once it is live.
Company
- Founded
- 2011 · 15 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Security page states support teams are reachable by phone, email or chat, 24/7 in English plus 14 other languages; the homepage advertises 24/7/365 customer support.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Wise sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Wise
- Umbrella
- Stamps.com
- Pirate Ship
- MyQ
- Refund Retriever
Add or change companies
Up to 10 companies including Wise. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Wise ships in AI, and what it asks of your ecosystem.
AI features shipped
The security page states Wise uses machine learning for always-on fraud monitoring, running about 7 million checks a day. No AI assistant, search, document processing or AI governance capability is documented on the pages reviewed.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Wise (formerly TransferWise, launched 2011) gives businesses and consumers a multi-currency account and cross-border payments at the mid-market exchange rate. Wise Business lets companies hold, convert, send and get paid in 40+ currencies, with transfer and conversion fees from 0.23% and no subscriptions or plans. Self-serve signup means first value the same day and no implementation fee. It is a payments and FX utility, not an ERP, treasury or banking suite.
Frequently asked questions
What does Wise Business cost?
Pricing is usage-based with no subscriptions or plans. Account registration is free, transfers and conversions cost from 0.23% and use the mid-market rate, holding and receiving money in most currencies is free, and the multi-currency card has a one-time 9 USD fee. Volume discounts apply to large conversions.
How long does it take to get started?
Wise is self-serve: the vendor says an account can be opened in minutes and there is no implementation fee or professional-services requirement. Most businesses can make a first payment the same day, so time to first production value is measured in hours rather than weeks.
Which currencies and countries does Wise support?
Wise Business supports paying, getting paid and managing money in 40+ currencies, with local account details to receive in 22 currencies and card acceptance in 150+ countries and at 2 million ATMs.
How is my money protected with Wise?
Wise states that customer funds are safeguarded and held completely separate from company funds with major institutions including Barclays and JP Morgan Chase. Accounts use two-step authentication, biometrics and encryption, with automatic anti-fraud monitoring running about 7 million checks a day.
What security certifications does Wise hold?
The security page describes safeguarding, two-step authentication and fraud monitoring, and points to an FAQ on viewing security certifications, but the pages reviewed do not name specific certifications such as SOC 2, ISO 27001 or ISO 42001. Buyers should request the current certification list directly from Wise.
Is customer support available 24/7?
Yes. Wise states that support teams are reachable by phone, email or live chat, available 24/7 in English, and that it supports 14 other languages. The homepage advertises 24/7/365 customer support.