Side-by-side compare
Up to 3 solutions, scored on the same value metrics.
ROI categoryrisk compliancerisk compliance
Time-to-Value2–4 weeks (~14d)1-3 days (self-serve trial) (~2d)
Typical annual TCO$36,000/yr$18,000/yr
Starting price$36/yr$180/yr
Implementation feeNoneNone
Seat tiersUnder 100 users licences are bought in increments of 10; above 100 users in increments of 25.5-user self-serve minimum; custom quotes above 500 users
Implementation friction2/52/5
Friction meter
Best forIT and security teams replacing legacy MFA with phishing-resistant, passwordless authentication; SMBs that need MFA, SSO and device trust without a heavy deployment project; Enterprises consolidating SSO, MFA, risk-based auth and device trust on one identity platform; Government and regulated teams that need identity controls plus audited data-centre compliance; Cisco-centric environments that want Duo to slot into an existing Cisco Security estateMid-market and enterprise IT teams protecting Microsoft 365 and Google Workspace data; Organizations needing Teams, SharePoint, OneNote and Power Platform coverage many backup tools skip; Regulated buyers that must choose backup data residency in the US, EU, UK, Canada or Australia; Admins who want full-text search, instant preview and end-user self-service restore; Teams consolidating SaaS and cloud-infrastructure backup (Azure, AWS, Kubernetes) in one portal
Not forBuyers looking for a full identity governance and administration suite with access certifications and role mining; Teams that require an on-premises-only or fully self-hosted identity stack; Organisations wanting an all-in-one productivity suite rather than a standalone security layer; Very small teams that need advanced IAM features beyond the 10-user free editionConsumers or very small teams with no retention or compliance requirement; Buyers who need transparent list pricing and instant self-serve checkout at large scale; Organizations required to keep backup infrastructure on-premises in their own data centre; Pure database or data-warehouse shops with no SaaS application footprint
Stack fit matrix
SalesforceIntegrationNot supported
AWSIntegrationNative
SnowflakeIntegrationNot supported
HubSpotIntegrationNot supported
Google WorkspaceIntegrationNative
Microsoft 365IntegrationNative
SAPIntegrationNot supported
SlackIntegrationIntegration
MCP (Model Context Protocol)NativeNot supported
Compliance
SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff
Company & support
Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.
Founded2010 (16 yrs)Not recorded
HeadquartersAnn Arbor, USCoral Springs, US
PhonePaid plansPlan not stated
EmailPaid plansAll plans
Live chatNot listedNot listed
Support portal / ticketsPaid plansAll plans
Community forumAll plansNot listed
Help centre / docsAll plansAll plans
Dedicated account managerNot listedNot listed
In person / on-siteNot listedNot listed
Support hours24/724/7
Response timeCritical 1 business hour; High 2 business hours; Medium 4 business hours; Low 1 business dayNot stated
AI & MCP readiness
Whether each solution can join your AI stack, and what it asks of you to do so.
MCP connectionreaches AI clientsOfficial serverNot supported
AI featuresCopilot / assistant; AI governance toolingAnomaly detection; Predictive analytics; NLP automation; AI governance tooling
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded
Quadrant view
Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Implementation friction × Value-Position score (estimate)
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
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