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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

HighLevel LLC logoHighLevel

HighLevel LLC

3.8/5
Act-On Software logoAct-On

Act-On Software

3.8/5
ROI categoryrevenue velocityrevenue velocity
Time-to-ValueAbout 2 weeks (guided 14-day trial) (~14d)4–6 weeks (~30d)
Typical annual TCO$2,970/yr$24,000/yr
Starting price$970/yr$10,800/yr
Implementation feeNoneNone
Seat tiersUnlimited users and contacts on all plans; sub-account limits of 3, unlimited, or unlimited by tierNot seat-based; published example is Professional at 2,500 contacts emailed per month for $900/month
Implementation friction3/53/5
Friction meter
Best forMarketing agencies and SaaS entrepreneurs managing many client sub-accounts; Small businesses consolidating CRM, funnels, email, SMS, calendars and reviews into one platform; Teams that want white-label client portals and rebillable usage costs; Agencies needing a 500+ app marketplace and a public API for custom connectionsMidsize and enterprise marketing teams running lifecycle campaigns across email, web, SMS and social; Organizations that want an open ecosystem platform rather than a CRM-locked add-on; Brands running distributed marketing through branch offices, franchisees, agents and partners; Teams that want CRM choice (Salesforce, Dynamics, Sugar, NetSuite, Zendesk) with Act-On embedded in the CRM UI; Marketers who need advanced automation in an approachable, non-technical interface
Not forEnterprises needing deep native ERP, finance or supply-chain modules; Teams wanting a narrow best-of-breed point tool with almost no setup; Buyers who require verified SOC 2 or ISO certificates at evaluation time; Businesses uncomfortable with usage-based telephony and AI chargesVery small teams needing a free tier or sub-$500/month entry point; Buyers who require published, self-serve list pricing before a sales call; Companies that want an all-in-one CRM plus marketing suite from a single vendor; Regulated buyers who need publicly documented SOC 2 or ISO 27001 attestations; Teams needing native Snowflake, AWS or Slack integrations out of the box

Stack fit matrix

SalesforceIntegrationIntegration
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceIntegrationNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackIntegrationNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2
ISO 27001
GDPR
HIPAA
FedRAMP
ISO 42001
IAPP AIGPnamed staff

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recorded2008 (18 yrs)
HeadquartersDallas, USPortland, US
PhoneAll plansNot listed
EmailAll plansAll plans
Live chatAll plansNot listed
Support portal / ticketsAll plansNot listed
Community forumAll plansNot listed
Help centre / docsAll plansAll plans
Dedicated account managerEnterprise onlyNot listed
In person / on-siteNot listedNot listed
Support hours24/7Not recorded
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresAgentic workflows; NLP automation; Document processingAgentic workflows; Predictive analytics; NLP automation
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$870/yr$7k/yr$13k/yr$19k/yr$26k/yr13d18d22d26d31dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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