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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

Loaded logoLoaded

Loaded

4.0/5
775F

75F

4.2/5
ROI categorycost reductioncost reduction
Time-to-ValueLive within a few days (vendor claim) (~7d)Not published by vendor (~0d)
Typical annual TCO$3,228/yr$0/yr
Starting price$1,284/yr$0/yr
Implementation feeNoneNone
Seat tiersUnlimited users and devices per venue — no per-seat pricing. 14-day free trial, no credit card.Not published
Implementation friction2/53/5
Friction meter
Best forMulti-site hospitality groups in Australia and New Zealand — cafes, bars, restaurants, pubs and clubs — needing consolidated labour and cost-of-goods reporting; Operators who want rostering, timeclock, stock, recipes and COGS in one per-venue platform instead of several subscriptions; Groups on an integrated POS (Square, Lightspeed, Swiftpos, Impos, Ordermate, Tevalis and others) that want real-time sales sync; Franchise and 40+ venue operations that need one-touch sharing of items and recipes across every site; Venues where wage and food costs are eroding margin and real-time visibility is the priorityCommercial office portfolios retrofitting existing HVAC for 30-50% energy savings; Multi-site retail, restaurant, education and hospitality operators needing remote zone control; Facility teams wanting fast installs without replacing existing equipment; Sustainability and ESG programs targeting LEED points and carbon reduction
Not forVenues whose POS is not on Loaded's integration list and that expect automatic sales data — those run in non-integrated mode with manual sales entry; Non-hospitality businesses such as retail, healthcare, professional services or manufacturing; Operators outside Australia and New Zealand needing local award, payroll and tax compliance; Very small single-venue operators looking for a free or low-cost tool; Loaded is priced per venue with no free tier; Groups needing ERP-grade inventory, production planning or supply-chain automationTeams wanting software-only analytics with no hardware or controls installation; Home or single-room smart thermostat buyers; Buyers who want transparent self-serve online pricing and instant signup; Industrial process control or factory SCADA environments

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2 Not listed Listed
ISO 27001 Not listed Not listed
GDPR Not listed Not listed
HIPAA Not listed Not listed
FedRAMP Not listed Not listed
CMMC Not listed Not listed
ISO 42001 Not listed Not listed
IAPP AIGPnamed staff Not listed Not listed
AI app-builder checkwhat this checksNo cautionNo caution

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

Founded2011 (15 yrs)Not recorded
HeadquartersQueenstown, New ZealandNot recorded
PhoneNot listedPlan not stated
EmailNot listedPlan not stated
Live chatNot listedNot listed
Support portal / ticketsNot listedNot listed
Community forumNot listedNot listed
Help centre / docsAll plansPlan not stated
Dedicated account managerEnterprise onlyNot listed
In person / on-siteNot listedNot listed
Support hoursNot recordedNot recorded
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresDocument processingCopilot / assistant
Built around AI?AI added to an existing productAI added to an existing product
Trains on your dataNot recorded — ask the vendorNot recorded — ask the vendor
Runs onNot recordedNot recorded
AI pricingNot recordedNot recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$4/yr$56/yr$640/yr$7k/yr0d1d4d6d8dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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