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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

Outset logoOutset

Outset

4.0/5
The Descartes Systems Group (3Gtms) logoDescartes 3G TMS (3Gtms)

The Descartes Systems Group (3Gtms)

3.8/5
ROI categoryops efficiencyops efficiency
Time-to-ValueAbout 4 weeks to first live study (~30d)About 3 months for full rollout (~90d)
Typical annual TCO$60,000/yr$0/yr
Starting price$20,000/yr$0/yr
Implementation feeNoneNone
Seat tiersNo public seat tiers; custom plans include observer seats and team workspaces.Not published
Implementation friction2/54/5
Friction meter
Best forEnterprise UX, market and consumer-insights teams running many studies a quarter; Brand, product and design teams that need qualitative depth at quantitative sample sizes; Lean or single-person research teams that cannot moderate 50+ sessions themselves; Global teams needing multilingual interviews and participants across 85+ countries; Organizations with their own panel or customer list that want interviewing and synthesis in one placeMid-market to enterprise shippers moving freight across multiple modes; 3PLs and 4PLs running spot, dedicated or managed transportation at scale; Teams that need LTL rating and tendering plus drayage, parcel and truckload in one system; Operations replacing manual carrier tendering, freight audit and settlement work; Logistics groups wanting carrier collaboration portals and real-time shipment visibility
Not forTeams with no research function or study-design skill in-house; Buyers who need published, self-serve per-seat pricing and instant signup; Firms that require on-premise or air-gapped deployment; Studies that depend on in-person, physical or fully quantitative survey fieldworkSmall shippers with a single lane, one carrier and no dedicated logistics team; Businesses looking for a self-serve, instantly purchasable SaaS tool with published pricing; Parcel-only operations that do not need multimodal rating or carrier management

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2 Listed Not listed
ISO 27001 Not listed Not listed
GDPR Listed Not listed
HIPAA Listed Not listed
FedRAMP Not listed Not listed
CMMC Not listed Not listed
ISO 42001 Listed Not listed
IAPP AIGPnamed staff Not listed Not listed
AI app-builder checkwhat this checksNo cautionNo caution

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recordedNot recorded
HeadquartersNot recordedNot recorded
PhoneNot listedPlan not stated
EmailNot listedPlan not stated
Live chatNot listedNot listed
Support portal / ticketsNot listedPlan not stated
Community forumNot listedNot listed
Help centre / docsAll plansPlan not stated
Dedicated account managerEnterprise onlyNot listed
In person / on-siteNot listedNot listed
Support hoursNot recorded24/7
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresNLP automation; Anomaly detection; AI searchNone recorded
Built around AI?AI-nativeAI added to an existing product
Trains on your dataNever trains on your dataNot recorded — ask the vendor
Runs onNot recordedNot recorded
AI pricingNot recordedNot recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$8/yr$244/yr$7k/yr$180k/yr24d42d60d78d96dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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