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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

ServiceM8 logoServiceM8

ServiceM8

4.0/5
7shifts logo7shifts

7shifts

4.7/5
ROI categoryops efficiencyops efficiency
Time-to-ValueUnder 2 weeks (self-serve, 14-day trial) (~7d)Under 30 days (~30d)
Typical annual TCO$948/yr$0/yr
Starting price$0/yr$0/yr
Implementation feeNoneNone
Seat tiersFree plan is limited to 1 user; Starter and above include unlimited users.Free plan for basic scheduling; paid plans priced per user, monthly or annual (no public price list).
Implementation friction2/52/5
Friction meter
Best forTrades and field-service contractors — electrical, plumbing, HVAC, cleaning, locksmith, pool service, pest control, lawn care and appliance repair.; Small service businesses that want job cards, quoting, invoicing and card payments in one mobile app used on site.; Owner-operators and small crews moving off paper, spreadsheets or a generic accounting package.; Teams that need scheduling, dispatch, electronic forms, signatures and automatic client messaging.Restaurant operators who want scheduling, tips, payroll and training connected in one platform instead of four tools; Multi-location restaurant groups and franchisees standardizing labor compliance and labor cost control; Independent restaurants that need free scheduling and team communication to start; Full-service, fast-casual and quick-service teams with hourly staff on smartphones
Not forLarge enterprise field-service operations needing deep asset hierarchies, complex SLAs or multi-region ERP integration.; Project-based construction firms that need drawings, variations, progress claims and subcontractor compliance tracking.; Non-field teams — the product is organised around jobs, technicians and dispatch.; Buyers requiring advanced AI governance, BYO model keys or documented AI audit trails.Non-restaurant businesses such as retail, healthcare or professional services; Companies that need a full corporate HRIS for salaried knowledge workers; Buyers needing a published public price list before evaluation, since plan pricing is not shown on the site

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365Not supportedNot supported
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2 Not listed Not listed
ISO 27001 Not listed Not listed
GDPR Not listed Not listed
HIPAA Not listed Not listed
FedRAMP Not listed Not listed
ISO 42001 Not listed Not listed
IAPP AIGPnamed staff Not listed Not listed
AI app-builder checkwhat this checksNo cautionNot checked yet

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recorded2014 (12 yrs)
HeadquartersNot recordedSaskatoon, Canada
PhoneNot listedNot yet recorded
EmailPaid plansNot yet recorded
Live chatPaid plansNot yet recorded
Support portal / ticketsNot listedNot yet recorded
Community forumNot listedNot yet recorded
Help centre / docsAll plansNot yet recorded
Dedicated account managerNot listedNot yet recorded
In person / on-sitePlan not statedNot yet recorded
Support hours24/7Not yet recorded
Response timeNot statedNot yet recorded

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresCopilot / assistant; NLP automationNot yet recorded
Built around AI?AI added to an existing productNot recorded
Trains on your dataNot recorded — ask the vendorNot recorded — ask the vendor
Runs onOpenAINot recorded
AI pricingIncluded in the planNot recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$3/yr$30/yr$230/yr$2k/yr5d12d19d25d32dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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