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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

Timely logoTimely

Timely

4.8/5
Act-On Software logoAct-On

Act-On Software

3.8/5
ROI categoryrevenue velocityrevenue velocity
Time-to-Value1–2 weeks (~14d)4–6 weeks (~30d)
Typical annual TCO$3,840/yr$24,000/yr
Starting price$108/yr$10,800/yr
Implementation feeNoneNone
Seat tiersStarter max 5 users; Premium max 50 users; Unlimited and Enterprise unlimited. Timely recommends Unlimited+ with dedicated onboarding for teams of 30+ users.Not seat-based; published example is Professional at 2,500 contacts emailed per month for $900/month
Implementation friction2/53/5
Friction meter
Best forAgencies and consultancies that bill hourly and need every billable minute captured; Professional-services firms replacing manual timers with automatic, approval-based timesheets; SaaS and enterprise teams that need trusted utilisation, capacity and project-margin data; Privacy-conscious organisations that reject screenshots or keystroke monitoringMidsize and enterprise marketing teams running lifecycle campaigns across email, web, SMS and social; Organizations that want an open ecosystem platform rather than a CRM-locked add-on; Brands running distributed marketing through branch offices, franchisees, agents and partners; Teams that want CRM choice (Salesforce, Dynamics, Sugar, NetSuite, Zendesk) with Act-On embedded in the CRM UI; Marketers who need advanced automation in an approachable, non-technical interface
Not forTeams that want screenshot, keystroke or surveillance-style monitoring; US healthcare organisations needing HIPAA-compliant time capture; Buyers whose procurement mandates SOC 2 certification; Operations that only need simple clock-in/clock-out for shift-based payrollVery small teams needing a free tier or sub-$500/month entry point; Buyers who require published, self-serve list pricing before a sales call; Companies that want an all-in-one CRM plus marketing suite from a single vendor; Regulated buyers who need publicly documented SOC 2 or ISO 27001 attestations; Teams needing native Snowflake, AWS or Slack integrations out of the box

Stack fit matrix

SalesforceIntegrationIntegration
AWSCustom buildNot supported
SnowflakeNot supportedNot supported
HubSpotIntegrationNot supported
Google WorkspaceIntegrationNot supported
Microsoft 365IntegrationNot supported
SAPIntegrationNot supported
SlackIntegrationNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2 Not listed Not listed
ISO 27001 Listed Not listed
GDPR Listed Not listed
HIPAA Not listed Not listed
FedRAMP Not listed Not listed
CMMC Not listed Not listed
ISO 42001 Not listed Not listed
IAPP AIGPnamed staff Not listed Not listed
AI app-builder checkwhat this checksNo cautionNot checked yet

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recorded2008 (18 yrs)
HeadquartersOslo, NorwayPortland, US
PhoneNot listedNot listed
EmailAll plansAll plans
Live chatAll plansNot listed
Support portal / ticketsNot listedNot listed
Community forumNot listedNot listed
Help centre / docsAll plansAll plans
Dedicated account managerEnterprise onlyNot listed
In person / on-siteNot listedNot listed
Support hours24/7Not recorded
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresAgentic workflows; Anomaly detection; NLP automationAgentic workflows; Predictive analytics; NLP automation
Built around AI?AI-nativeNot recorded
Trains on your dataTrains on your dataNot recorded — ask the vendor
Runs onNot recordedNot recorded
AI pricingIncluded in the planNot recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Implementation friction × Value-Position score (estimate)

1.9/52.2/52.5/52.8/53.1/54.9/54.6/54.3/54.0/53.7/5Friction ← betterBuyer score better →Loved & EasyLoved & HeavyRisky & EasyRisky & Heavy

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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