Timely
AI time tracker that auto-captures, auto-allocates and one-click approves timesheets for consultancies, agencies and SaaS teams
By Timely · HQ Oslo, Norway · 4.8/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Agencies and consultancies that bill hourly and need every billable minute captured
- Professional-services firms replacing manual timers with automatic, approval-based timesheets
- SaaS and enterprise teams that need trusted utilisation, capacity and project-margin data
- Privacy-conscious organisations that reject screenshots or keystroke monitoring
Ideal size: 5–200 people · Billable client-services or SaaS team with SSO and a project or accounting stack
Not for
- Teams that want screenshot, keystroke or surveillance-style monitoring
- US healthcare organisations needing HIPAA-compliant time capture
- Buyers whose procurement mandates SOC 2 certification
- Operations that only need simple clock-in/clock-out for shift-based payroll
Value metrics scorecard
Time-to-Value
1–2 weeks
~14 days to first production value
Total Cost of Ownership
$3,840/yr
Starts at $108 · Per user, per month; annual billing saves up to 22%. Starter $11/$9, Premium $20/$16, Unlimited $28/$22 (monthly/yearly per user).
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Starter max 5 users; Premium max 50 users; Unlimited and Enterprise unlimited. Timely recommends Unlimited+ with dedicated onboarding for teams of 30+ users.
Add-on costs
- Tasks add-on: from $5 per person per month, added to any subscription plan
- Enterprise: custom pricing with tailored onboarding, training and quarterly reviews
Company & support
Who is behind Timely, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Oslo, Norway
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Help centre stated as available 24/7 on the pricing page (feature list; no specific tier named). Email and in-app support chat; Success partner on Unlimited+; Enterprise adds priority support and tailored onboarding.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Timely sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Timely
- Chaser
- Smartlead
- Snov.io
- Teamwork.com
- Qwilr
Add or change companies
Up to 10 companies including Timely. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Timely ships in AI, and what it asks of your ecosystem.
AI features shipped
AutoSheet is described as an AI timesheet that drafts and allocates hours to projects and clients for one-click approval, with AI time categorisation and label suggestions. Managers also get anomaly/error detection alerts on unusual activity.
Your data & models
- Trains on your data
- Trains on your data
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Timely is automatic, AI-assisted time tracking for consultancies, agencies and SaaS teams. Its Memory tracker logs work in the background, AI AutoSheet drafts and allocates timesheets for one-click approval, and billable rates, budgets, capacity and utilisation reporting turn that data into margin and pricing decisions. Pricing runs $9–$22 per user per month, it is ISO 27001 certified and GDPR-ready, and it integrates with Jira, ClickUp, monday.com, QuickBooks and Microsoft/Google calendars.
Frequently asked questions
What does Timely cost for a typical team?
List pricing is per user per month: Starter $11 monthly ($9 billed yearly, max 5 users), Premium $20 monthly ($16 yearly, max 50 users) and Unlimited $28 monthly ($22 yearly). Annual billing saves up to 22%. The Tasks add-on starts at $5 per person per month, Enterprise is custom-priced, and every plan starts with a 14-day free trial with all features and no credit card.
How quickly can we get to first value?
Teams start on a 14-day trial with every feature unlocked. Onboarding follows role-based quick-start guides for employees, admins, managers and team leads, covering SSO, data import, clients and projects, and integrations. Employees need roughly three minutes of introduction to AutoSheet; once Memory and calendars are connected, timesheets are drafted automatically for review and approval.
Does Timely monitor employees with screenshots or keystroke logging?
No. Timely states explicitly that it does no spying: no keystroke logging, no screenshots and no surveillance. Work is captured into private timelines, AI-drafted entries are never shared without the user's review and approval, and users can see what is captured, why, and change capture and visibility settings.
Is Timely secure enough for enterprise procurement?
Timely is ISO 27001:2022 certified and GDPR-ready, with a DPA, EU-based AWS data residency, TLS 1.2+ in transit and AES-256 at rest, RBAC, mandatory MFA, SSO, third-party penetration testing and annual surveillance audits. Timely also states it is not SOC 2 certified and not HIPAA compliant, so US healthcare buyers and SOC 2-mandated procurement should plan accordingly.
How does the AI work and what does it do with our data?
AutoSheet uses AI to draft timesheets, allocate hours to projects and clients and suggest categorisation labels, while managers get anomaly and error-detection alerts. Entries remain pending until a user approves them. Timely's privacy pages state that its machine-learning team uses encrypted, anonymised data sets, and that Timely may anonymise and aggregate data for machine learning and statistics to improve the service.