Admin By Request
Endpoint privilege and access management so easy to use, you barely know it's there.
By Admin By Request · HQ Denmark · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- IT and security teams that need to remove standing local admin rights without drowning the help desk in install requests.
- Mid-market and enterprise organisations preparing for audits that demand least-privilege evidence and full audit logs.
- Companies wanting one lightweight agent for endpoint privilege, browser control and remote/vendor access instead of several heavy tools.
- Teams that value fast rollout: sub-3MB agent, installs in hours, and most customers need zero training.
Ideal size: 50–5,000 endpoints people · Mid-market to enterprise with a least-privilege or audit-driven security program
Not for
- Organisations that need a full privileged access management suite with credential vaulting for servers, databases and service accounts.
- Buyers who require published list pricing before a demo; licensing is quoted by the vendor's sales team.
- Teams looking for a broad AI platform; AI here is scoped to request auto-approval and a documentation chatbot.
Value metrics scorecard
Time-to-Value
Hours to install; weeks to full rollout
~14 days to first production value
Total Cost of Ownership
On request
Free plan you can download and use; paid plans are quoted by the vendor's sales team, with list pricing not published on the site.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Free plan for small deployments; paid tiers licensed by endpoint through sales, no published minimums.
Add-on costs
- None
Company & support
Who is behind Admin By Request, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Denmark
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPaid plans
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
The free plan explicitly excludes support; paid plans open tickets from the logged-in portal. The support page also offers an AI chatbot that searches the documentation centre.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Admin By Request sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Admin By Request
- ESET
- Zamp
- NINJIO
- DataSnipper
- Teramind
Add or change companies
Up to 10 companies including Admin By Request. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Admin By Request ships in AI, and what it asks of your ecosystem.
AI features shipped
The vendor markets AI and machine-learning auto-approval so admins do not review every elevation request by hand, plus an AI chatbot over the documentation centre. Only the documentation chatbot maps cleanly to a listed feature. No AI governance, provider or model-training claims are published.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Admin By Request is a SaaS endpoint privilege and access management platform that removes standing admin rights without slowing users down. A sub-3MB agent intercepts installs, scans them with 37+ antivirus engines and runs them with admin rights while users stay standard accounts. Web access control plus secure remote and vendor access with session recording round out the platform, and AI/ML auto-approval, MFA/SSO and LAPS break-glass aid audits. Free plan; paid pricing quoted by sales.
Frequently asked questions
How long does implementation take?
The vendor says the agent installs in hours and deployments complete in weeks, with no infrastructure overhaul and most customers requiring zero training. The agent is under 3MB, can run offline and averages under 1% endpoint CPU utilisation, which keeps rollout risk low for lean IT teams.
What does Admin By Request cost?
There is a free plan you can download and use without talking to sales, so small deployments can start at no licence cost. Paid plans are quoted by the vendor's sales team and list pricing is not published, so budget for a quote based on endpoint count and which modules you need.
Does it replace a traditional PAM or password vault?
No. The vendor positions the product as endpoint privilege management that closes the gaps a PAM leaves at the endpoint, and explicitly markets that there is no password vault to breach. If you need credential vaulting for servers, databases and service accounts, expect to keep or add a PAM alongside it.
What compliance evidence is available?
The site advertises full audit logging, session recording, reason tracking and MFA/SSO enforcement, plus a choice of data centres in the UK, Netherlands, Germany, Singapore and the United States for local hosting requirements. Certification documents sit behind the Trust Center, which must be requested; no certifications are published on the pages reviewed.
How strong is the vendor's support?
The vendor reports an NPS of 97 against a 36 B2B SaaS industry average, and quotes customers praising response speed and technical quality. The free plan explicitly excludes support; paid plans raise tickets through the logged-in portal, and an AI chatbot answers questions from the documentation centre.
How exactly is AI used in the product?
AI and machine learning are used to auto-approve elevation requests so administrators do not have to review each one manually, with granular security and privacy settings for your risk tolerance. The support site also runs an AI chatbot over the documentation. No model providers, customer-data training policy or AI certifications are disclosed.