Conga
Unified pricing, CPQ, CLM, and document automation on one open platform
By Conga · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Large enterprises managing complex pricing, quoting, and contracting across many markets
- Sales teams that need CPQ plus contract lifecycle management on one shared data model
- Legal and procurement teams automating contract drafting, review, and e-signature
- Salesforce-based organizations wanting deep native integration across the revenue lifecycle
- Finance and revenue operations teams unifying pricing, rebates, and billing documents
Ideal size: 200+ users people · Enterprise or scale-up with complex, multi-entity commercial operations
Not for
- Small businesses wanting a low-cost, self-serve quoting tool
- Buyers who need published list pricing before talking to a sales team
- Teams with simple, single-product catalogs that do not need CPQ or CLM
- Organizations unwilling to run an integration and template rollout with professional services
Value metrics scorecard
Time-to-Value
3–6 months
~90 days to first production value
Total Cost of Ownership
$150,000/yr
Starts at $25,000 · Quote-based by module, users, and transaction volume; no public list pricing — the pricing page routes buyers to a 'Get Conga Pricing' request
Implementation Friction
4/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; tiers are scoped per module, user count, and volume in a custom quote
Add-on costs
- Conga Learning Pass training subscription (courses, certifications, Ask the Expert)
- Implementation and learning services delivered by Conga
Company & support
Who is behind Conga, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhonePlan not stated
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Support cases are logged through the Conga Customer Community; regional phone lines (Americas, EMEA, APAC) exist for help submitting a case during local business hours. Product documentation and a system status site are public; the optional Conga Learning Pass is a paid training subscription.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Conga sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Conga
- Act-On
- Zuora
- Seismic
- mParticle
- Cvent
Add or change companies
Up to 10 companies including Conga. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Conga ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Conga unifies pricing, CPQ, contract lifecycle management, and document automation on a single open platform, with a shared data model and AI-assisted guidance for sales, legal, finance, and procurement. It targets large, complex commerce operations — 10,000+ customers run high-volume global transactions on it — and connects to any CRM, ERP, or cloud through open APIs and pre-built connectors, with deep native Salesforce support. Pricing is quote-based and not published, and deployments involve implementation services.
Frequently asked questions
How much does Conga cost?
Conga does not publish list pricing. Its pricing page offers a 'Get Conga Pricing' request flow and says its pricing prioritizes business needs, flexibility, and budget alignment. Expect a quote scoped by module (CPQ/revenue, CLM, document automation, price optimization), user count, and transaction volume, plus optional implementation and training services. Budget for a multi-year commitment typical of enterprise quote-to-cash platforms.
How long does it take to go live?
No standard implementation timeline is stated on the sourced pages. Conga offers learning and implementation services plus a customer community for enablement. Because deployments typically touch CRM/ERP integration, pricing rules, and contract templates, plan a phased rollout measured in months rather than days, and ask sales for a reference timeline matching your complexity.
Does Conga work with our existing CRM and ERP?
Yes. Conga describes itself as platform-agnostic, with open APIs, pre-built connectors, and custom integrations across any CRM, ERP, or cloud, explicitly positioning itself as avoiding ecosystem lock-in. Salesforce customers get deeper native integration across the full revenue lifecycle; SAP, NetSuite, and HubSpot are also named on the integrations page.
What support is available, and is it 24/7?
Conga provides a customer community for case submission and peer networking, public product documentation, a system status site, and regional support phone lines in the Americas, EMEA, and APAC for help logging a case. Posted hours are business hours, Monday to Friday, by region — not 24/7. An optional Conga Learning Pass training subscription adds courses and certifications.
Does Conga offer AI agents or an MCP server?
No sourced Conga page mentions MCP (Model Context Protocol) or an official MCP server, so no MCP path can be confirmed. Conga markets AI-driven pricing and contracting intelligence with embedded governance and provides open APIs and custom integrations that a partner or customer could build against.
Which industries use Conga?
Conga's customer stories cover distribution, energy, financial services, healthcare, higher education, life sciences, manufacturing, media, nonprofit, public sector, retail, services, technology, and transportation and logistics. The product is horizontal commercial infrastructure, so fit depends on pricing and contracting complexity rather than on vertical alone.