DTEX
Risk-adaptive insider risk platform unifying human, data, and AI risk in one behavioral intelligence engine.
By DTEX Systems · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Enterprises consolidating legacy DLP, UAM and UEBA tools into a single insider risk platform
- Security teams that need behavioral visibility into insider threats, leavers and data exfiltration
- Organizations that must monitor shadow AI usage and autonomous AI agent activity
- Regulated industries needing defensible activity evidence for audits, legal and the board
- Globally distributed security operations that want SIEM-first workflows and lightweight endpoints
Ideal size: Enterprise (1,000+ employees) people · Mature security program with a SOC, insider risk or DLP function
Not for
- Small businesses without a dedicated security, insider risk or SOC function
- Buyers who want transparent self-serve pricing and instant signup
- Teams looking only for signature-based blocking or perimeter security
- Companies with no mandate or appetite for employee activity monitoring
Value metrics scorecard
Time-to-Value
About 2 weeks
~14 days to first production value
Total Cost of Ownership
On request
Enterprise subscription licensed under a Master Software License and Support Subscription Agreement; pricing is quoted per deployment and not published.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; all licensing is handled through the vendor's Master Software License and Support Subscription Agreement.
Add-on costs
- Historical Investigations module, which extends accessible data retention to 365 days
- Focused Observation module for concurrent endpoint screen recording
- Additional AWS storage and capacity beyond the standard DTEX AWS Specifications
- DTEX i3 investigation and intelligence services
Company & support
Who is behind DTEX, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailPaid plans
- Live chatNot listed
- Support portal / ticketsPaid plans
- Community forumNot listed
- Help centre / docsPaid plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Severity 1 targeted response within 2 hours during Normal Business Hours; Severity 1 resolution within 5 business days.
Support is provided in English during Normal Business Days, 8:00am-6:00pm local to the customer's region (Americas ET/PT, EMEA GMT/BST, APAC AEST/AEDT). Requests are raised via the support portal or support email; training, setup assistance and custom integration work are excluded from standard…
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where DTEX sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- DTEX
- Zscaler
- NAKIVO Backup & Replication
- Reco
- Cyera
- Cohesity
Add or change companies
Up to 10 companies including DTEX. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What DTEX ships in AI, and what it asks of your ecosystem.
AI features shipped
DTEX AI Risk Management covers AI agent oversight: discovery of agents and copilots, prompt and action lineage, behavioral AI risk scoring, shadow AI detection and human-in-the-loop intervention. Sources describe AI/ML behavioural analytics but name no foundation-model provider and say nothing about how AI is licensed, billed or trained.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
DTEX Systems sells a risk-adaptive insider risk platform that unifies human, data and AI risk: behavioural intelligence, risk-adaptive DLP, user activity monitoring and UEBA in one lightweight, agent-based platform. Buyers cite fast onboarding, consolidation of legacy DLP/UAM/UEBA tools and defensible investigation evidence; a Forrester commissioned TEI study claims $3.29M in stack savings and 75% faster investigations. Pricing is quoted per enterprise deployment with no public list price.
Frequently asked questions
What does DTEX actually do?
DTEX unifies human, data and AI risk in one platform. It monitors endpoint and user activity, applies behavioural intelligence and AI/ML to surface insider risk, data exfiltration and shadow AI usage, and gives security teams the context to investigate and intervene. It is positioned as a consolidation layer for legacy DLP, user activity monitoring and UEBA tooling, with SIEM, EDR, cloud security and data classification integrations.
How long does implementation take?
Customer evidence on DTEX's own site points to fast time to value. One healthcare and biotech IT director says the team immediately benefited from the project within two weeks of initial deployment, with quick onboarding and easy agent rollout. DTEX also publishes a case study of a healthcare organisation that uncovered data exfiltration risk in less than three weeks, and customers describe easy POV setup and smooth migration from on-prem to cloud.
How is DTEX priced?
DTEX does not publish list pricing. Customers license the software and support under a Master Software License and Support Subscription Agreement, with commercial terms agreed per deployment. Optional modules such as Historical Investigations and Focused Observation, extra AWS storage beyond the standard specification, and DTEX i3 investigation or intelligence services are handled separately, so buyers should expect a negotiated enterprise contract.
How does DTEX address AI agent and shadow AI risk?
DTEX AI Risk Management discovers AI agents, copilots and unsanctioned workflows across the enterprise, captures prompt and action lineage, attributes each action to a human or autonomous actor, scores risky agent behaviour and supports human-in-the-loop intervention. The vendor also highlights shadow AI and prompt leakage use cases, where it uncovers GenAI usage, captures prompts and uploads, and applies guardrails without blocking legitimate workflows.
What support is included?
Support is delivered in English on Normal Business Days from 8:00am to 6:00pm in the customer's regional time zone, with Severity 1 issues targeted for response within two hours and resolution within five business days. Requests are raised through the support portal or by support email, and documentation, software downloads and training are available in the customer portal. Training, setup assistance and custom integration work are excluded and may be chargeable.
Does DTEX protect employee privacy?
DTEX describes a privacy-first approach to insider risk management, using pseudonymisation to tokenise personally identifiable information while still building audit trails that stand up to compliance, legal and board scrutiny. Buyers should confirm the specific configuration for their jurisdiction during proof of value; the vendor pages do not state how customer data is used to train or improve AI models.