EROAD
Fleet management platform uniting ELD and fuel-tax compliance, safety telematics, cameras and equipment tracking in one connected system.
By EROAD · HQ Auckland, New Zealand · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Truck fleets that need third-party certified ELD, hours-of-service and DVIR compliance in North America
- Cold chain operators monitoring reefer temperature, cargo conditions and asset health in real time
- Construction and ready-mix producers tracking mixer drums, equipment and non-powered assets
- Waste and recycling operators verifying route completion and service delivery
- Mixed fleets consolidating telematics, cameras, trailers, equipment and compliance on one platform
Ideal size: 50–1,000 employees people · Mid-market to enterprise fleet operator with a dedicated safety or compliance owner
Not for
- Software-only buyers who do not want in-vehicle hardware installed across the fleet
- Very small fleets looking for a free, self-serve tool with published list pricing
- Operations with no vehicles, trailers or field assets to track
- Teams needing coverage outside New Zealand, Australia and North America
Value metrics scorecard
Time-to-Value
4–6 weeks including hardware installation
~30 days to first production value
Total Cost of Ownership
On request
Quote-based per-vehicle subscription; plans include the in-vehicle hardware and unlimited software users. List pricing is not published.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited software users per plan; pricing scales with vehicles, trailers and powered or non-powered assets
Add-on costs
- Specialised modules for trailers, powered and non-powered assets
- AI dashcams, fatigue monitoring and 360° cameras
- Reefer and cold chain tracking (CoreTemp)
- Partner-led installation and implementation services
Company & support
Who is behind EROAD, and how your team gets help once it is live.
Company
- Founded
- 2009 · 17 yrs in business
- Headquarters
- Auckland, New Zealand
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Support hours are Monday–Friday, 5am–6pm PT. The help site includes searchable topics, FAQs and online training videos.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where EROAD sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- EROAD
- Lytx
- KlearNow
- TrustLayer
- Motive
- Netradyne
Add or change companies
Up to 10 companies including EROAD. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What EROAD ships in AI, and what it asks of your ecosystem.
AI features shipped
Homepage describes AI dashcams, fatigue monitoring and 360° cameras, and a shift from reactive to predictive maintenance. A 2026 product-update post covers launches across AI, dashcams, safety and compliance, and the privacy policy was updated in August 2025 to cover AI data processing. No source names a model provider or states whether customer data trains models.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
EROAD is a global fleet management technology company, dual-listed on the NZX and ASX, serving 10,000+ customers and 240,000+ connected vehicles across New Zealand, Australia and North America. Its connected platform combines proprietary in-cab hardware with ELD, DVIR and fuel-tax compliance, GPS telematics, cameras, and equipment and reefer tracking. Pricing is quote-based and includes hardware with unlimited software users.
Frequently asked questions
How much does EROAD cost?
EROAD does not publish list pricing. Its pricing page states that plans include both the in-vehicle hardware and unlimited users of the fleet management software, with specialised modules for vehicles, trailers and powered or non-powered assets. Pricing is quoted per fleet after a demo, so budget for a per-vehicle subscription plus any optional modules or camera hardware.
Which industries does EROAD target?
The vendor positions itself around transport, cold chain, construction and concrete (including ready-mix), and waste and recycling. Its about page also lists freight and road transport, construction and civil engineering, refrigerated and cold chain transport, agriculture and forestry, services and trade, and retail, government and food and beverage as served segments.
Does EROAD cover compliance, or only tracking?
Compliance is the core of the product. EROAD offers a third-party certified ELD that meets FMCSA requirements, DVIR inspections, electronic IRP trip data, IFTA Easy File returns and electronic Oregon WMT, plus electronic road user charges and fuel tax credit management in other regions.
How do we get support after go-live?
Support is available by phone at 1-855-503-7623 and by email at [email protected], with a help site containing searchable topics, FAQs and online training videos. Published support hours are Monday–Friday, 5am–6pm PT. Implementation and installation are also delivered through EROAD's partner network.
Will EROAD connect to our existing systems?
Yes. EROAD publishes pre-built integrations and a partner network spanning TMS and dispatch, fleet maintenance, asset and leasing, navigation, fuel management, load visibility, ready-mix concrete and cold chain, including named partners such as McLeod Software, Trimble, WEX, Comdata, Thermo King, Carrier Transicold and Command Alkon.