GloriaFood
Free, commission-free online ordering, reservations and marketing for restaurants, with paid add-ons for POS, payments and promotions.
By GloriaFood (Oracle) · HQ Bucharest, Romania · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Independent restaurants, pizzerias, coffee shops and food trucks that want commission-free direct online ordering
- Operators who need pickup, delivery, dine-in QR ordering and table reservations from one free dashboard
- Small multi-location chains that need unlimited orders and unlimited locations with no monthly fee
- Hotels and resorts offering room service, sunbed, spa and lounge ordering charged to the guest room
Ideal size: 1–50 people · Independent single-site or small chain with no in-house IT team
Not for
- Restaurants planning a new deployment past the announced April 30, 2027 end-of-life date, since Oracle names no direct replacement
- Businesses that want a vendor to generate marketplace demand such as GrubHub or Just Eat traffic
- Groups needing deep enterprise ERP integration, custom SLAs or on-premise deployment
- Operators who require phone-based support or a named account manager, neither of which the vendor documents
Value metrics scorecard
Time-to-Value
Same day (first order within minutes)
~1 days to first production value
Total Cost of Ownership
$936/yr
Starts at $0 · Free core plan; optional paid add-ons: POS US$49/mo per location, card payments US$29/mo, advanced promos US$19/mo
Implementation Friction
1/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No seat tiers — free plan includes unlimited orders, unlimited locations, no contracts and no credit card
Add-on costs
- Restaurant POS System: US$49 per month, per location (2-year commitment)
- Online / credit card payment service: US$29 per month
- Advanced Promo Marketing: US$19 per month
- Table reservation deposits: US$0.50 per accepted guest booking
- Optional branded restaurant app, sales/SEO-optimized website and automated email marketing (price not published)
Company & support
Who is behind GloriaFood, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Bucharest, Romania
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatPlan not stated
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support is delivered by chat and email; a published customer testimonial notes there is no phone support option. FAQ and advanced help content are self-serve.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where GloriaFood sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- GloriaFood
- Flipdish
- Planning Pod
- Wheelhouse
- BlueCart
- Perfect Venue
Add or change companies
Up to 10 companies including GloriaFood. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What GloriaFood ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
GloriaFood, acquired by Oracle in 2021, is a free, self-serve online ordering, table reservation and marketing platform for restaurants and hotels. Core ordering, QR dine-in, scheduled orders, promos and multi-location dashboards carry no monthly fee, commission or setup cost; POS, card payments and advanced promotions are paid add-ons. Setup is copy-and-paste and same-day. Oracle has announced end of life on April 30, 2027 with no direct replacement, which dominates any new-purchase decision.
Frequently asked questions
What does GloriaFood actually cost?
The core online ordering plan is free: unlimited orders, unlimited locations, no commission, no monthly fee, no contract and no setup fee. Optional paid services listed on the pricing page include the Restaurant POS System at US$49 per month per location (2-year commitment), online/credit card payments at US$29 per month, advanced promo marketing at US$19 per month, and table reservation deposits at US$0.50 per accepted guest booking.
How long until we can take our first order?
The vendor states you can be taking orders by the same evening. You create an account, paste the provided ordering widget code onto your site (or build a site with the built-in builder in about 10 minutes), and confirm incoming orders in the GloriaFood Android/iOS app from your own phone or tablet. No coding or special hardware is required.
Is GloriaFood being discontinued?
Yes. The vendor's home page states GloriaFood reaches end of life on April 30, 2027, and that Oracle has no direct replacement, though existing customers are supported through that date. Oracle points customers considering a transition to FoodAmigos, a third-party restaurant technology provider offering ordering and onboarding support. Any new purchase should be planned around that deadline.
Do we need a website or social media presence to use it?
No. If you have no website you can generate one with the restaurant website builder in under 10 minutes with no designer or developer. If you do have a site, you paste the 'See MENU & Order' widget. A smart ordering link can be added to Google Business Profile, Yelp, TripAdvisor, Facebook, Instagram and TikTok bios so customers land directly on your menu.
What support is available if we get stuck?
Support is handled through chat and email rather than a phone line; a customer testimonial published by the vendor specifically notes the absence of a phone option. There is also self-serve FAQ and advanced help content. No published response-time SLA or named account manager is documented, so buyers needing contractual support terms should plan accordingly.
Can it be used for hotel food and beverage operations?
Yes. GloriaFood offers a hotel ordering system covering room service plus other outlets such as sunbeds, conference and banqueting areas, spa and lounge seating. Guests can charge orders to their room and settle everything at checkout for a cashless experience. Note that no property-management-system integration is documented on the pages reviewed.