ICRTouch
The complete EPoS solution for hospitality, retail, takeaways, pubs, bars, clubs, attractions, theme parks, events
By ICRTouch · 1.8–2.1/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Pubs, bars and clubs taking food and drink orders at the till or table
- Takeaways and restaurants wanting paperless at-table ordering and kitchen display
- Shops and retailers managing stock and loyalty schemes alongside in-shop sales
- Venues, attractions and events that need cash-free sales and multi-site reporting
Ideal size: Not stated in sources people · Single-site to multi-site hospitality and retail operators
Not for
- Buyers who want to purchase directly from the vendor, since sales run through Authorised Partners
- Buyers who expect vendor-direct support, since support issues are handled by the Partner who sold the solution
- Hotels needing booking engine or channel management, which the sources do not describe
Value metrics scorecard
Time-to-Value
1–3 months
A formal implementation project: the vendor's professional services, an implementation partner, or integration engineering by the buyer's developers.
How to start: Through sales
Total Cost of Ownership
On request
Est. $1k–$3k/yr from 11 comparable Hospitality & Restaurants tools that publish a price. An estimate, not a quote.
Not published; purchased and installed through Authorised Partners
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · computed from our data · price on request
- Annual cost (25%)
- 27–64%
- Time-to-value (25%)
- 7%
- Ease of setup (25%)
- 6%
- Published pricing (13%)
- 25%
- Support (13%)
- 50%
No published price: ranked from the estimated cost range (est. $1k–$3k/yr).
Cost, time-to-value and ease of setup are ranked against other Hospitality & Restaurants tools. Anything not recorded counts as 50%. A cost nobody publishes cannot be known, so the score is a range; lists and charts use its low end.
How the score is builtFull cost breakdown
Mandatory implementation fee
None
Plan limits
Not listed
Add-on costs
- None
Company & support
Who is behind ICRTouch, and how your team gets help once it is live.
Market position
Where ICRTouch sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown (on cost, of those that publish a price), so about half sit on each side of each line. The hatched "On request" strip holds 3 vendors that publish no price, placed by Days to value only: never on the price scale, so never read as cheap. Not plotted (no values for these axes): PAR, PreciTaste, Squirrel Systems.
Companies on the chart 6 / 10
- ICRTouch
- HotelKey
- Kobas
- PAR
- PreciTaste
- Squirrel Systems
Add or change companies
Up to 10 companies including ICRTouch. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ICRTouch ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ICRTouch is a UK EPoS vendor serving hospitality (pubs, bars, restaurants, takeaways, clubs, venues and attractions) and retail. Its range includes TouchPoint EPoS, PocketTouch, ByTable, TouchKitchen, SelfService, TouchReservation and TouchOffice Web. Products are bought and installed through an independent Authorised Partner Network. The sources reviewed publish no list price and describe no AI features.
Frequently asked questions
How do I buy ICRTouch?
Sales enquiries are handled by the Authorised Partner Network. The site directs buyers to find a local Authorised Partner rather than to a direct sales team.
Is ICRTouch pricing published?
No price is published in the sources reviewed. Pricing is quoted through an Authorised Partner.
Who supports ICRTouch after purchase?
Support issues are handled by the Partner who originally sold the solution. Partners can support remotely or visit onsite.
Which ICRTouch products cover hospitality?
The site lists TouchPoint EPoS, PocketTouch for at-table ordering, ByTable for customer self-ordering, TouchKitchen for kitchen display, SelfService kiosks and TouchReservation for table bookings.
Does ICRTouch use AI?
The sources reviewed describe no AI features, AI models or AI-based data use, so none are recorded for this product.