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L
Ops EfficiencyEstablished · 5 yrs on market

Loyverse

Free POS system that powers your whole business

By Loyverse · 4.0/5 Value-Position score (estimate)

Positioning guardrails

Best for

  • Independent cafés, bars, restaurants and quick-service counters wanting a free tablet POS
  • Grocery, convenience, liquor and clothing retailers with one or a few stores
  • Multi-store operators who want items, staff and customers managed from one account
  • Budget-conscious merchants who already own iOS or Android phones or tablets
  • Owners who want loyalty, customer display and kitchen display without extra licence fees

Ideal size: 1–50 people · Independent SMB or small multi-store chain with no dedicated IT team

Not for

  • Large enterprises needing deep ERP or accounting integration out of the box
  • Merchants who need sales history beyond 31 days without paying for an add-on
  • Operators needing advanced purchasing, stock transfers and inventory insight on the free tier
  • Buyers who require published security certifications (none are stated on the vendor site)

Value metrics scorecard

Time-to-Value

Same day (setup in minutes)

~1 days to first production value

Total Cost of Ownership

$550/yr

Starts at $0 · Freemium: core POS free; optional per-store add-ons billed monthly or annually (annual saves about 2 months)

Implementation Friction

1/5

Engineering + admin effort required

Value-Position score

4.0

out of 5 · model estimate

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

No seat minimums or per-user pricing; paid add-ons are priced per store

Add-on costs

  • Unlimited sales history — $5/store/month or $50/store/year
  • Employee management — $25/store/month or $250/store/year
  • Advanced inventory — $25/store/month or $250/store/year
  • Card processing fees from integrated payment providers (Shift4, SumUp, Zettle, Tyro, Yoco)

Company & support

Who is behind Loyverse, and how your team gets help once it is live.

Company

Founded
Not recorded
Headquarters
Not recorded

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatAll plans
  • Support portal / ticketsNot listed
  • Community forumAll plans
  • Help centre / docsAll plans
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
24/7
Response time
Not stated

Vendor states 24/7 support via live chat; Help Center guides and video tutorials in 17 languages; user community for peer help.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Loyverse sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$500/yr$680/yr$926/yr$2k/yr$4k/yr0d2d4d10d16dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyLoyverseSlingHomebaseShiftForceBizimplyWhen I Work

The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.

Loyverse is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • Loyverse
  • Sling
  • Homebase
  • ShiftForce
  • Bizimply
  • When I Work
Add or change companies

Up to 10 companies including Loyverse. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceNot supported
Microsoft 365Not supported
SAPNot supported
SlackNot supported

AI & MCP readiness

What Loyverse ships in AI, and what it asks of your ecosystem.

We haven’t recorded AI capabilities for Loyverse yet. Nothing here means unverified — not absent.

Compliance attestations

SOC 2 — not listedISO 27001 — not listedGDPR — not listedHIPAA — not listedFedRAMP — not listedCMMC — not listedISO 42001 — not listedIAPP AIGP* — not listed

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Loyverse is a free cloud POS for small retail and food-and-drink businesses: sell from any iOS or Android device, track stock, run a loyalty program, manage multiple stores and view reports in a browser. Core tools (POS, 31-day analytics, essential inventory, loyalty, customer display, kitchen display, multi-store) are free; unlimited sales history, employee management and advanced inventory are paid add-ons at $50–$250 per store per year. Used by 350,000+ merchants in 170+ countries, with 24/7 live-chat support.

Frequently asked questions

Is Loyverse really free?

Yes. Loyverse POS, sales analytics for the last 31 days, essential inventory, the loyalty program, customer display, kitchen display, multi-store management and integrations are all free, with no credit card required to start. Paid add-ons are optional and only needed for unlimited sales history, employee management and advanced inventory.

What do the paid add-ons cost?

Each add-on is priced per store: unlimited sales history is $5 per month or $50 per year; employee management is $25 per month or $250 per year; advanced inventory is $25 per month or $250 per year. Annual billing saves about two months, every add-on starts with a 14-day free trial, and add-ons can be added or cancelled in the Back Office at any time. Prices exclude taxes.

How quickly can we be live?

Very quickly. The vendor says you can set up your POS in minutes and run it on an iOS or Android phone or tablet you already own, with no proprietary hardware and no required implementation fee. Back Office runs in any browser, so reporting and item setup can start the same day.

Does Loyverse work offline, and how are card payments handled?

Loyverse POS keeps recording sales without an internet connection and syncs them to the Back Office when you are back online. Card payments go through integrated providers available in 30+ countries, and those require connectivity; you can also use a non-integrated provider and record the payment manually.

What support and security assurances come with it?

Support is 24/7 live chat, plus a Help Center with guides and video tutorials in 17 languages and a user community. The vendor site does not publish security certifications or AI data-use statements, so buyers with strict compliance requirements should confirm these directly with Loyverse.