ShiftForce
ShiftNote +Scheduler: employee scheduling, manager logbook, task management and team communication for shift-based businesses.
By ShiftForce · HQ Kansas City, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Restaurants, hotels, manufacturers and retailers running hourly, shift-based teams
- Multi-location operators that need consistent daily logbooks, shift notes and communication across sites
- Managers who want scheduling, task lists and shift handover notes in one simple web and mobile app
- Operators that want to track labor spend against POS sales without a heavy enterprise suite
Ideal size: 10–500 employees per location people · Single- or multi-location operator with hourly staff; no dedicated IT team required
Not for
- Salaried or project-based teams with no shift or rota structure
- Enterprises that need deep HRIS, payroll or ERP integration out of the box
- Buyers looking for AI-driven demand forecasting or autonomous scheduling
- Organisations that require recognised security certifications before purchase
Value metrics scorecard
Time-to-Value
1–2 weeks
~14 days to first production value
Total Cost of Ownership
$700/yr
Starts at $400 · Per location, billed monthly or annually; unlimited managers and employees per site
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No per-seat pricing — one flat fee per location covers unlimited employees
Add-on costs
- Enterprise tier ($1,000 per location/year) required for Toast, Square, Squirrel or NCR Aloha POS integration
- Additional setup fees may apply; multi-location discounts and custom development available on request
Company & support
Who is behind ShiftForce, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Kansas City, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatPlan not stated
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
US-based customer service team; a support phone line, [email protected], live chat, a ticket form and online help articles are listed. Product access is available 24/7/365, but no support hours or SLA are stated.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where ShiftForce sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- ShiftForce
- Planday
- Bizimply
- BevSpot
- Sling
- Loyverse
Add or change companies
Up to 10 companies including ShiftForce. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ShiftForce ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ShiftForce (formerly ShiftNote) is US-based workforce management software for shift-based businesses. Its ShiftNote +Scheduler app combines employee scheduling, a manager's logbook, task management, shift notes and team communication in one web and mobile tool. Pricing is per location: $400/year for the logbook, $700/year with scheduling, unlimited managers and employees. POS integrations (Toast, Square, Squirrel, NCR Aloha) sit on the $1,000/location Enterprise tier. The vendor reports 100,000+ users across restaurants, hotels, manufacturing and retail.
Frequently asked questions
How much does ShiftForce cost?
Pricing is per location with unlimited managers and employees. ShiftNote (logbook only) is $40/month or $400/year per location; ShiftNote +Scheduler is $75/month or $700/year per location; the Enterprise tier is $95/month or $1,000/year per location and adds Toast, Square, Squirrel or NCR Aloha POS integration plus custom reporting. Multi-location discounts are available on request, and additional setup fees may apply.
How long does it take to get up and running?
The product is self-serve, with a self-guided tour, help articles, a 30-day free trial and a 14-day trial mentioned elsewhere on the site. Schedules can be built in minutes and most teams are live within one to two weeks. POS integrations are the slowest part and are handled through a dedicated setup meeting with the vendor's CEO or COO.
Which industries and business types is ShiftForce designed for?
Shift-based, hourly-workforce operations: restaurants, hotels and hospitality, manufacturing and retail, including multi-location groups. It is not aimed at salaried or project-based teams, and it does not provide payroll, HRIS or full ERP functionality.
What POS systems does ShiftForce integrate with?
Toast, Square and Squirrel integrate directly, and NCR Aloha integrates through the Olo Omnivore API. All POS integrations are listed under the Enterprise tier, and setup is run as a guided meeting that reviews your daily sales report and sets up custom calculations and reports.
Does ShiftForce offer AI or MCP capabilities?
No AI features, AI model providers, AI pricing terms or MCP server are described on the vendor pages reviewed. Buyers should treat ShiftForce as a conventional workforce management tool and evaluate any AI or MCP requirement separately.