Moonstride
Travel CRM, back office and booking engine for travel agents, tour operators, DMCs and homeworkers.
By Moonstride (product vertical of Vsourz Group) · HQ London, UK · 2.9/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Travel agencies and homeworker host agencies selling holidays and travel services
- Tour operators, DMCs and inbound or outbound operators managing supplier contracts
- B2B wholesalers, OTAs and tourism boards that need a booking engine and agent commissions
- Group travel businesses managing closed and scheduled departure group tours
Ideal size: 1–10 users, scaling to 21+ people · Growing travel agency or tour operator replacing spreadsheets and manual quoting
Not for
- Businesses outside the travel industry, since the platform is built for travel operations
- Teams that want to start without a one-time setup fee or vendor onboarding
Value metrics scorecard
Time-to-Value
2–4 weeks
A vendor-led onboarding program or customer-success-led setup, a paid onboarding package, or a migration of the buyer's existing data.
How to start: Through sales
Vendor says: “New API integration normally takes 2 to 4 months.”
Total Cost of Ownership
$9,300/yr
Starts at $7,740 · Per plan per month, billed monthly, plus a one-time setup fee; prices exclude VAT
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · computed from our data
- Annual cost (25%)
- 39%
- Time-to-value (25%)
- 50%
- Ease of setup (25%)
- 24%
- Published pricing (13%)
- 75%
- Support (13%)
- 75%
Cost, time-to-value and ease of setup are ranked against tools in the same outcome category. Anything not recorded counts as 50%.
How the score is builtFull cost breakdown
Mandatory implementation fee
$1,950
Plan limits
Pro: 5 users included; DMC: 5 users; Group: 5 users; Enterprise: custom. Contract loading: 150 contracts per product type (max 250)
Add-on costs
- Additional user: $60 per user per month on Pro
- Contract pack: 50 extra contracts for $24 per month (up to 250 total)
Company & support
Who is behind Moonstride, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- London, UK
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support packs (Starter to Custom) list email and scheduled call support, and account manager access on the higher packs. Packs are paid add-ons on top of the one-time setup fee.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Moonstride sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown (on cost, of those that publish a price), so about half sit on each side of each line. Not plotted (no values for these axes): Campspot, Lighthouse, Peek Pro, Prismm, Profitroom.
Companies on the chart 6 / 10
- Moonstride
- Campspot
- Lighthouse
- Peek Pro
- Prismm
- Profitroom
Add or change companies
Up to 10 companies including Moonstride. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Moonstride ships in AI, and what it asks of your ecosystem.
AI features shipped
Homepage describes AI that drafts quotes and itineraries for staff review, converts supplier documents and free text into structured data, and creates or translates content. Pricing page lists AI Workflows, an AI Website Chatbot and a PNR parser. Model providers and data training terms are not stated.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Moonstride is a travel CRM, back office and booking engine for travel agencies, tour operators, DMCs and homeworker agencies. It covers enquiries, quotes, itineraries, customer profiles, supplier contracts, B2B agent commissions and API connections to flights and hotels. Pricing lists the Pro plan at $645 per month with five users included, plus a one-time setup fee from $1,950 that includes onboarding hours. Buying is sales-led, with demos booked through the vendor. The homepage describes AI that drafts quotes and itineraries for review and converts supplier documents into structured data.
Frequently asked questions
What does Moonstride cost to start?
The pricing page lists the Pro plan at $645 per month with five users included. Additional users are $60 per month. A one-time setup cost from $1,950 applies, with up to 10 onboarding hours included. Prices exclude VAT.
Does Moonstride need a setup or implementation project?
The one-time setup covers staff training, data import and document configuration, so onboarding is part of the standard path. Supplier API integrations are separate, and the vendor says a new API integration normally takes 2 to 4 months.
Can Moonstride connect to other tools?
The customer FAQ says moonstride integrates with HubSpot and Mailchimp. The integrations page lists flight, hotel, payment, accounting, document signing and messaging connections.
How do I get started with Moonstride?
Each plan on the pricing page offers a Book a Demo option, and the site describes a sales conversation as the starting point. No free plan or free trial is stated.