Push Operations
All-in-one restaurant payroll, HR, scheduling and time-tracking platform
By Push Operations · HQ Vancouver, Canada · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Multi-location restaurant groups and franchisees that want payroll, scheduling, HR and time tracking in one system
- Quick-service, fast-casual, pizzeria, coffee shop and brewery operators with large hourly, high-turnover teams
- US and Canadian operators who need payroll processing, tax filing and labour-law compliance support
- Groups that want POS-linked labour and sales forecasting feeding directly into payroll
Ideal size: 15–250 employees people · Single- or multi-location restaurant group standardising payroll, HR and scheduling
Not for
- Businesses outside restaurants and hospitality — the product is built specifically for food service
- Companies needing deep ERP, project-based or manufacturing workforce management
- Buyers who want a free or self-serve tier; entry pricing starts around $200 per month
- Teams that only need standalone scheduling or standalone payroll and do not want a suite
Value metrics scorecard
Time-to-Value
~1 month including payroll migration
~30 days to first production value
Total Cost of Ownership
$6,000/yr
Starts at $2,400 · Tiered monthly subscription (Essentials, Signature, Supreme, Enterprise) scaled by employees and locations; higher tiers are quote-only, add-ons sold separately
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Essentials from $200 per month for 15 employees and under; Signature, Supreme and Enterprise priced by quote
Add-on costs
- BI Insights
- Employee Engagement
- Comprehensive Leave Management
Company & support
Who is behind Push Operations, and how your team gets help once it is live.
Company
- Founded
- 2012 · 14 yrs in business
- Headquarters
- Vancouver, Canada
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Email replies within 24 hours (usually sooner)
Phone and email support weekdays 5am-5pm PST, plus a ticket portal and knowledge base via the support platform. In-app AI assistant Astra runs weekdays 9am-5pm PST. Support tiering by plan is not published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Push Operations sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Push Operations
- WISK
- BevSpot
- Tenzo
- WebRezPro
- Mews
Add or change companies
Up to 10 companies including Push Operations. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Push Operations ships in AI, and what it asks of your ecosystem.
AI features shipped
The only explicit AI feature found is 'Astra', an in-app AI assistant reached from the question-mark icon in the web app, available weekdays 9am-5pm PST. Core payroll, scheduling and reporting are described as automation, not AI, and the model behind Astra and any data-training terms are not disclosed.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Push Operations is a Vancouver-based, restaurant-specific workforce platform founded in 2012. It combines hiring and digital onboarding, scheduling with POS-linked labour forecasting, facial-recognition time tracking, leave management and one-click payroll for US and Canadian operators. Vendor-published claims are 12+ hours saved per week, 3% lower labour cost and payroll in under 10 minutes. Plans run from Essentials (about $200/month for 15 employees) to quoted Signature, Supreme and Enterprise tiers.
Frequently asked questions
How much does Push Operations cost?
Only the entry tier is published: Essentials starts at $200 for 15 employees and under. Signature, Supreme and Enterprise are quote-only, and add-ons such as BI Insights, Employee Engagement and Comprehensive Leave Management are sold separately. Because pricing scales with employees, locations and modules, request a written quote and ask for multi-location and multi-year terms.
How long does it take to go live?
Push does not publish an implementation timeline. Signature includes full-service payroll migration, and customers describe onboarding as straightforward with benefits immediate; larger groups will still need time for payroll history migration, POS integration and multi-location configuration. Treat the timeline as dependent on location count, POS systems and payroll complexity, and ask for a written go-live plan.
Which systems does Push integrate with?
The partner directory lists POS integrations including Aloha Cloud by NCR Voyix, Auphan, Clover, Cluster, Givex and Globe POS, plus categories such as accounting, benefits, LMS, job boards, inventory, online ordering and back office. POS links feed sales and labour data into forecasting and payroll. Confirm the specific POS, benefits and accounting systems you already run during scoping.
Does Push hold SOC 2 or other security certifications?
The vendor pages we reviewed make no certification claims. The site links to a Trust Center and privacy policy, but no SOC 2, ISO 27001, HIPAA or FedRAMP status is stated publicly. Ask the vendor for current security documentation, a data-processing agreement and breach-notification terms before signing.
What support do customers get?
Phone and email support weekdays 5am-5pm PST, a ticket portal and knowledge base through the support platform, and an in-app AI assistant, Astra, weekdays 9am-5pm PST. Email is answered within 24 hours, usually sooner. Per-plan tiering is not published, so confirm response-time SLAs and a named account manager for multi-location rollouts.