Redcat
Manage multiple sites across POS, Online Ordering, Loyalty Apps, Kitchen Management, and Virtual Brands with a single system.
By Redcat · 2.8–3.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Fast casual and quick service chains that need central menu, loyalty and online ordering across sites
- Restaurant and café groups that want multi-site, real-time reporting from one system
- Operators running virtual brands on Uber Eats, Deliveroo or Just Eat who need unified data
Ideal size: Not listed people · Multi-site restaurant and café groups
Not for
- Single-venue operators who do not need multi-site management or consolidated reporting
- Businesses whose main need is accounting, payroll or HR software rather than ordering, POS and loyalty
Value metrics scorecard
Time-to-Value
2–4 weeks
A vendor-led onboarding program or customer-success-led setup, a paid onboarding package, or a migration of the buyer's existing data.
How to start: Through sales
Total Cost of Ownership
On request
Est. $1k–$3k/yr from 11 comparable Hospitality & Restaurants tools that publish a price. An estimate, not a quote.
Not published; access is through a demo with the sales team
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · computed from our data · price on request
- Annual cost (25%)
- 27–64%
- Time-to-value (25%)
- 43%
- Ease of setup (25%)
- 47%
- Published pricing (13%)
- 25%
- Support (13%)
- 100%
No published price: ranked from the estimated cost range (est. $1k–$3k/yr).
Cost, time-to-value and ease of setup are ranked against other Hospitality & Restaurants tools. Anything not recorded counts as 50%. A cost nobody publishes cannot be known, so the score is a range; lists and charts use its low end.
How the score is builtFull cost breakdown
Mandatory implementation fee
None
Plan limits
Not listed
Add-on costs
- None
Company & support
Who is behind Redcat, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhonePlan not stated
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-sitePlan not stated
- Hours
- 24/7
- Response time
- Not stated
The 24/7 hours are stated for Standard Support. Phone numbers are listed for Australia, UK, New Zealand and several Asian and Gulf markets. Training is described as provided at installation and available on-site at additional cost.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Redcat sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown (on cost, of those that publish a price), so about half sit on each side of each line. The hatched "On request" strip holds 1 vendor that publishes no price, placed by Days to value only: never on the price scale, so never read as cheap. Not plotted (no values for these axes): ConverseNow, Eats365, Focus POS, Foodics, Gastronovi.
Companies on the chart 6 / 10
- Redcat
- ConverseNow
- Eats365
- Focus POS
- Foodics
- Gastronovi
Add or change companies
Up to 10 companies including Redcat. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Redcat ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Redcat is a hospitality IT platform for multi-site restaurant operators. It covers POS, online and table ordering, loyalty, kitchen management, delivery integrations and virtual brands in one reporting system. Customers named on its site include Nando's, Boost Juice and Chatime. Pricing is not published, access runs through a demo, and the vendor states 24/7 standard support.
Frequently asked questions
Does Redcat publish pricing?
No. The vendor site does not publish plan prices, seat limits or add-on costs. Buyers start with a demo from the sales team to get a quote.
Which delivery platforms does Redcat connect to?
The site lists integration with Uber Eats, DoorDash, Menulog and Google for ordering, plus direct integration with Uber Eats, DoorDash and Menulog for delivery.
What support is available?
The vendor states 24/7 support on its Standard Support plan, with phone numbers for several countries. Software documentation is included with all products, and further training is available on-site at additional cost.
Who are Redcat's typical customers?
The site targets fast casual, quick service, restaurant groups and café groups. It names Nando's, Boost Juice, Chatime, Churros and Concept Eight as customers.