RelativityOne
AI platform for legal data intelligence covering e-discovery, investigations and breach response.
By Relativity · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- AmLaw 200 and global law firms running large-scale e-discovery, privilege review and investigations.
- Corporate legal departments handling DSARs, data breach response and second requests.
- Government agencies that need a FedRAMP-certified environment for FOIA and case work.
- Legal service providers and consultancies building managed review offerings on one platform.
Ideal size: 20-500 legal/e-discovery users people · Mature legal ops, litigation support or e-discovery function with governance needs
Not for
- Small legal teams without dedicated e-discovery or litigation-support staff.
- Buyers who need published, self-serve per-seat pricing and instant sign-up.
- Companies looking for a standalone contract tool with no litigation workflows.
Value metrics scorecard
Time-to-Value
3-6 weeks
~30 days to first production value
Total Cost of Ownership
On request
Committed data volume subscription; AI capabilities included with no per-user fees; pay-as-you-go or one- or three-year commitments; specialized add-ons licensed separately.
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No per-user fees; priced on committed data volume
Add-on costs
- Data Breach Response - licensed separately
- Translate - licensed separately
- Relativity FOIA - licensed separately
- Legal Hold - licensed separately
Company & support
Who is behind RelativityOne, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumPlan not stated
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Pricing page states 24/7 global support from onboarding through everyday projects is included with the committed data-volume subscription; the vendor support URL is the Relativity Community.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where RelativityOne sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- RelativityOne
- Shift Technology
- Burp Suite
- RegScale
- activpayroll
- Cynet
Add or change companies
Up to 10 companies including RelativityOne. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What RelativityOne ships in AI, and what it asks of your ecosystem.
AI features shipped
Relativity markets conversational AI (claiR, Assist), AI review, privilege and case strategy, plus contract, translation and breach document processing. Sources reviewed do not state model hosting, BYOK options or per-action AI audit logging.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
RelativityOne, now branded Relativity aiR, is Relativity's AI platform for legal data intelligence. It spans the legal data lifecycle - collect, process, review and produce - plus contract review, data breach response, FOIA, legal hold and investigations. AI capabilities such as claiR, Assist, aiR Review, Privilege and Case Strategy are included with a committed data-volume subscription, and MCP support connects external AI assistants. Pricing is quote-based with no published list price.
Frequently asked questions
How is RelativityOne priced?
Relativity does not publish list pricing. Its pricing page says customers pay on committed data volume with AI included, choosing pay-as-you-go or a one- or three-year commitment, and must request a quote. Specialized add-ons such as Data Breach Response, Translate, Relativity FOIA and Legal Hold are licensed separately.
Is AI an extra cost?
No. The pricing page states that claiR, Assist, aiR Review, Privilege and Case Strategy come standard with your committed data volume, with no separate AI licenses and no per-user fees.
Can Relativity aiR connect to third-party AI assistants?
Yes. Relativity describes the Model Context Protocol as its newest extension point, connecting assistants such as Claude, Gemini, Copilot and GPT Enterprise directly to Relativity aiR to stand up workspaces, organize case data and manage day-to-day operations in natural language.
What support is included?
The vendor advertises 24/7 global support from onboarding through everyday projects, included with the subscription. Plan-specific response-time SLAs are not published on the pages reviewed.
Which security certifications does Relativity hold?
Relativity describes an in-house security team, Calder7, and a dedicated compliance and privacy function, and its homepage references a FedRAMP-certified environment for government work. The security and trust pages reviewed do not list specific certifications such as SOC 2 or ISO 27001, so buyers should confirm these directly with the vendor.